Summit, CPP, steering columns.....

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Nov 19, 2014 | 10:13 AM

#91

midfifty

Former Vendor

Joined: Oct 2008

Posts: 189

Likes: 0

Quote:

Re: CPP Sreering Column
Quote:
Originally Posted by ChuckRob
Back in August 2012 I purchased a CPP 30" column. I think that it may be one of the defective columns that is currently being discussed on the form. I currently have 1100 miles on the truck and it was just put on the road this summer. The tilt mechinism really feels loose. I was going to replace the column next year with an Idiot but am now wondering if the truck is no longer driveable due to the defect. Have you looked into this and if so what options are available?
Thank You
Chuck Robertson
Prescott AZ

Hello, Im going to forward you question to Diane, she would know a lot more about these

Have I recieved any further response from MidFifty? No.

You all can form your own opinion.

Hello, sorry if Diane has not gotten back to you directly, your concerns in your message to us were addressed in the replies we have posted in this thread.

We have talked to CPP in person and through email and have given their responses.

We have taken one apart ourselves to show it doesn't fall apart like the article shows

We have posted the phone number and name for the representative at CPP that says will handle your issue.

We have stated that their columns have a lifetime warranty and they will replace it if you ever have any problems

I could of done all this in a personal message to you, but I figured putting all this info in the forum post would be better

Nov 19, 2014 | 10:13 AM

#92

ALBUQ F-1

Fleet Owner

Joined: Jul 2004

Posts: 27,299

Likes: 1,059

From: NM

Quote:

Originally Posted by ChuckRob

....

You all can form your own opinion.

I have!

But does CPP have all the info to supply the correct length column?

PS -- love the auto-correct on IDidIt....

Nov 19, 2014 | 11:28 AM

#93

ChuckRob

Elder User

Joined: Mar 2012

Posts: 787

Likes: 1

From: Prescott AZ.

Quote:

Originally Posted by ALBUQ F-1

I have!

But does CPP have all the info to supply the correct length column?

PS -- love the auto-correct on IDidIt....

Yes, That information was given to Javier at CPP, he was also at the SEMA booth when I talked to Cathy.

Ross, never said that I knew how to spell.

Nov 20, 2014 | 11:38 AM

#94

smallello

Are we there yet?

Joined: Mar 2006

Posts: 1,098

Likes: 64

From: NW Valley AZ

I talked to FR. They said it would cost $100 to rebuild/repair the column. With the cost of shipping both ways it does not make sense to have it repaired.
The broken part does look alot like the GM part but I don't know if it is a direct replacement. I will hold on to it and maybe someday I will repair it. In the meantime I purchased the IDIDIT column from Jegs.

Nov 27, 2014 | 10:15 AM

#95

ChuckRob

Elder User

Joined: Mar 2012

Posts: 787

Likes: 1

From: Prescott AZ.

Just when I was ready to write this experience off as done and over I got a package yesterday from CPP. It was a new column to replace the one I had.
I guess the bottom line is that they did stand behind their product. I never did disassemble the old column to see what was wrong and I never will because I sent it back to them yesterday afternoon after I got the new column. When they sent the new column that acknowledged that their was a problem and they tried their best to fix it.

Nov 27, 2014 | 10:55 AM

#96

56panelford

FTE Legend

Joined: Oct 2005

Posts: 283,863

Likes: 8,353

From: northwestern Ontario

Glad you got it straightened out, keep us informed with how the new one is after awhile.

Nov 27, 2014 | 12:17 PM

#97

ALBUQ F-1

Fleet Owner

Joined: Jul 2004

Posts: 27,299

Likes: 1,059

From: NM

Are you going to use it? I thought you already bought an Ididit?

Nov 27, 2014 | 12:57 PM

#98

ChuckRob

Elder User

Joined: Mar 2012

Posts: 787

Likes: 1

From: Prescott AZ.

Quote:

Originally Posted by ALBUQ F-1

Are you going to use it? I thought you already bought an Ididit?

Yes, I bought and installed an Ididit in the 48. We are helping some friends with a 56, it might go in there or I really don't know what I'm going to do with it.