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Old May 12, 2010 | 07:09 AM
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Defective Complaints

Has anyone ever went to the website for the Department of Highway Safety Department and filed a Defective complaint about the 6.0 ford motors???

Office of Defects Investigation (ODI), File A Safety Complaint


I'm thinking about this but want to know if anyone else has before and if so, what your outcome has been.
 
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Old May 12, 2010 | 07:11 AM
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The question is, are you complaining about a "defect" or a safety related defect?

Big difference in how it is received.
 
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Old May 12, 2010 | 08:50 AM
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Originally Posted by gearloose1
The question is, are you complaining about a "defect" or a safety related defect?

Big difference in how it is received.
Very true.
 
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Old May 12, 2010 | 09:10 AM
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When you pull out at a red light and the truck will only go 35 miles an hour because the injectors are gunked over from the EGR valve and you can't go any faster until the engine warms up... then it's a safety issue. Would that not be a safety issue?
 
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Old May 12, 2010 | 09:12 AM
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Originally Posted by saycheessee
When you pull out at a red light and the truck will only go 35 miles an hour because the injectors are gunked over from the EGR valve and you can't go any faster until the engine warms up... then it's a safety issue. Would that not be a safety issue?
That doesn't mean that it's a defect based on what you just typed. Yes, it's an issue, but that doesn't mean that it's a defect. Those are totally different things. A lot of things could be coming into play in your situation that aren't defect related. I'm not saying it's not, but there isn't enough to say that there is a defect conclusively.
 
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Old May 12, 2010 | 09:16 AM
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Originally Posted by saycheessee
When you pull out at a red light and the truck will only go 35 miles an hour because the injectors are gunked over from the EGR valve and you can't go any faster until the engine warms up... then it's a safety issue. Would that not be a safety issue?

Crudely put, no.

That is not a safety related defect.
 
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Old May 12, 2010 | 09:18 AM
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Originally Posted by gearloose1
Crudely put, no.

That is not a safety related defect.
It's along the lines of the tranny on my 7.3 being fried and it would take a good 30 seconds to shift and trying to turn left in the middle of the intersection beating on coming traffic is not an exactly safe thing with a tranny behaving like that.
 
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Old May 12, 2010 | 11:20 AM
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But the design that Ford has is what is causing the carbon build up which in turn is causing the gunk to build up and all the EGR valve's to go back and also the injectors to go bad. So you opinion?? I use the Ctan boost faithfully.. so they can't say that it's bad fuel. They said that originally.. then they tested the fuel, then they told me to start using the ctan boost then it will run better for a while then it gunks over again.. Been in and out of the shop for the same thing over 10 times in the last 3 years. Not defective design?
 
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Old May 12, 2010 | 11:21 AM
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Originally Posted by tex25025
A lot of things could be coming into play in your situation that aren't defect related.
What type of things are coming???
 
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Old May 12, 2010 | 12:11 PM
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Originally Posted by saycheessee
What type of things are coming???
Well the big thing is, do you actually use the truck as it was designed to be used? Hauling a lot of weight in other words. Something that actually works the truck. They were designed to be worked more so then grocery getters or status symbols(which they have become to mean more then being a "working man's truck"

Do you do a lot of stop and go traffic? Do you idle a lot? Do you run a tuner?

There are a lot of people that have zero problems with the EGR system, but change their driving habits to accommodate for the EGR system. We could bicker about this all day long, but in the end it is what it is. I never had a problem with my EGR system the 70k+ miles to which it was still active, once I got the bigger injectors I knew it wouldn't be able to handle all that fuel.

There are just too many people that have stock working EGR systems that have given them no problems to actually say that it is defective. It may come close to meaning that, but it's not there.

EDIT: Oh by the way, this is coming from someone that has never used cetane booster or even fuel additives and has had zero problems with his EGR system those 70k+ miles that it was working. Statistically speaking, if it was a design flaw, I would have had a problem before even going that long with it being active. But I also "work" my truck as well, even with all the mods, it's still a working truck.
 
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Old May 12, 2010 | 12:24 PM
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Sounds more like a defect in the shop you're going to. Theres a sensor to the right (driver side) of the fuel filter housing bolted down to the intake manifold. Pull that out and clean it up, chances are that its covered in crud. Thats your IAT2 sensor.
 
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Old May 12, 2010 | 12:26 PM
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Originally Posted by vloney
Sounds more like a defect in the shop you're going to. Theres a sensor to the right (driver side) of the fuel filter housing bolted down to the intake manifold. Pull that out and clean it up, chances are that its covered in crud. Thats your IAT2 sensor.

It's been changed several times before also... Ford gave me an extra 100,000 miles warranty on this truck because it has been such a pile of junk!! I have a stack of service records in front of me that are over 1 inche thick.. NO JOKE!!
 
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Old May 12, 2010 | 12:29 PM
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I still say that it should be a routine fix that your regular shop isn't doing for you yet.
 
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Old May 12, 2010 | 12:33 PM
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Originally Posted by saycheessee
It's been changed several times before also... Ford gave me an extra 100,000 miles warranty on this truck because it has been such a pile of junk!! I have a stack of service records in front of me that are over 1 inche thick.. NO JOKE!!

If it's been that bad then I would look into your state's lemon law. However, I'm thinking there is something that is going on that isn't known to us(including you). Vloney could be right and bad shop, lord knows we have seen "our" fair share of those no matter what vehicle you have, there are bad shops. There is something there that isn't known that could reconcile the mess.
 
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Old May 12, 2010 | 12:37 PM
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Originally Posted by vloney
I still say that it should be a routine fix that your regular shop isn't doing for you yet.

It's been in 2 different shops. I thought the same thing.. both shops fixed 2 different things.. One kept for 3 weeks, putting 2 Turbo's (thought they may have gotten a defective turbo), 2 EGR, IDM Mod, EGR Cooler, VGT sensor, gave codes even after all that. Replaced brain (computer) and began to work. Drove for 2 months.. same problems again.
 
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