Thunderbird Email help

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Jun 10, 2009 | 05:24 PM

jake00

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Joined: Apr 2004

Posts: 13,589

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From: NW burbs of chicago

Thunderbird Email help

Hey everyone, I've got an email issue

At work, I have to login to our "server" but then my desktop appears (I think "logging in" just maps network drives. I use thunderbird for my pop3 email.

well I go to log in today and windows cant find my profile. so it creates a new one.

I was able to find the profile with the help of our IT guy, but my email appears to still be gone.

Any ideas?

Jun 10, 2009 | 07:38 PM

donjamer

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Joined: Aug 2005

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From: MA

Quote:

Originally Posted by jake00

Jake logging in doesn't just map network drives..

Depending on how the network is setup it maintains the network security and grants or denies access to files and folders.

It also has what they call roaming profiles so when you login at a machine it has all your settings no matter what PC you use..

Not sure what configuration you have at work so I don't have any real answer to your problem..

I would try checking the thunderbird website for frequently asked questions to see if anyone has had this issue..

Jun 10, 2009 | 08:25 PM

jake00

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Joined: Apr 2004

Posts: 13,589

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From: NW burbs of chicago

I'm not sure if we have roaming profiles, I'll try logging in tomorow from another comp

Jun 11, 2009 | 07:12 AM

rebocardo

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Joined: Jun 2002

Posts: 13,873

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From: Atlanta GA

Click on
tools
account settings
server settings
local directory

That is where the file is that Thunderbird is going to use. Now, you just have to find where the old copy is. Your new setting may not reflect where the old copy was.

Jun 11, 2009 | 08:58 AM

WhëëlMå1

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Joined: Oct 2002

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From: MA

Quote:

Originally Posted by jake00

You can find your exact email folder here...

C:\Documents and Settings\YourUserName\Application Data\Thunderbird\Profiles

In that Profiles folder, there should be a single folder with some oddball name like "ttts0s1i.default". All of your info is there. I would suggest making a *COPY* of that folder, in that Profile folder (name it in a similar fashion). That way... when they figure your stuff out, the original has not been disturbed. Once you make the copy, back out of that folder, so you are in the Thunderbird folder (probably has 3 files... the Profiles folder, a file called profile.ini, and a registry entry.

Open the 'profile.ini' file with notepad, or some simple text editor. It should look something like this

"[General]
StartWithLastProfile=1

[Profile0]
Name=default
IsRelative=1
Path=Profiles/ttts0s1i.default
"

See the last line? Thats specifying the folder. Delete whatever is in place of the 'ttts02..." as seen above, and enter the newly created copied folder name.

Restart Thunderbird, and it should work.... unless it doesnt.

Thats typically how a simple user can work around this. If your email is not saved locally (some fancy network setups have other configurations)... well you are going to have to wait for the proper IT folks to swing by. Good luck.