Warranty question??
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Laughing Gas
Joined: Apr 2005
Posts: 858
Likes: 0
From: VA
Warranty question??
I'm hoping someone can answer this question for me. Does Ford still do loaner vehicles as part of their warranty program?? For instance if they need to keep a vehicle for extended time to fix a warrented item???
My problem is my truck is throwing a code of PO470 (exhaust pressure sensor malfunction) My local deal can't get to the truck until February due to having only 1 tech. I haven't called the next cloest dealer (45 miles away).
I'm worried about driving the truck......it smokes a lot at idle and under acceleration and the check engine light stays on.
My warrenty is the 3/36000 and my mileage right now is 35,800 and 2 months left. I'll be out of warrenty by the time they can get to it, and I don't like the thoughts of having to park the truck or shell out a hundred dollars.
I'm wondering if I take it to my local dealer if I can't get them to give me a loaner vehicle at no cost until my truck can be fixed? Is this possible??
My problem is my truck is throwing a code of PO470 (exhaust pressure sensor malfunction) My local deal can't get to the truck until February due to having only 1 tech. I haven't called the next cloest dealer (45 miles away).
I'm worried about driving the truck......it smokes a lot at idle and under acceleration and the check engine light stays on.
My warrenty is the 3/36000 and my mileage right now is 35,800 and 2 months left. I'll be out of warrenty by the time they can get to it, and I don't like the thoughts of having to park the truck or shell out a hundred dollars.
I'm wondering if I take it to my local dealer if I can't get them to give me a loaner vehicle at no cost until my truck can be fixed? Is this possible??
Post Fiend
Joined: Jun 2004
Posts: 9,293
Likes: 10
From: Parker, CO
I had 5 different warranty repairs in the past, and not once did I get a loaner car.
None of the Ford dealerships around here offer a loaner program either. The only thing they have is a shuttle service with a 10 mile radius.
None of the Ford dealerships around here offer a loaner program either. The only thing they have is a shuttle service with a 10 mile radius.
Posting Guru
Joined: May 2006
Posts: 2,274
Likes: 1
From: Milroy, PA
If you would be lucky enough to get a loaner car, it would be just that, a loaner CAR. Chances are very, very slim to get a truck. Not something I understand. Cant exactly put a crate of anything on the roof of a focus. Well I guess you could, and then return it and let them know "well since this is what you replaced my truck with, I had to use the roof as the bed, sorry about the caved in roof, thats why I bought a new TRUCK"
Super Moderator
Joined: Aug 2008
Posts: 37,384
Likes: 1,868
From: Frederick, MD
mine does a loaner if it is going to be more than a day. As far as becoming out of warrenty because of this issue, I would suggest speaking with Ford customer service and see what they can do for you to protect the warrenty and get the job done now.
Waiting till Feb is totally unacceptable.
Waiting till Feb is totally unacceptable.
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