I don't know the answer to that. My service manager came out with a stack of paper that included the TSBs and something called (I believe) SSMs. I have never seen the SSMs except referenced on warrantee repairs. I think they are Suplimental Service Methods or something like that. Basically they are a set of diagnostic and repair instructions for the dealership. I can't tell you where to find it, but I am 100% sure it exists.

Sorry I can't offer more help.

 

My 07 Expy is giving me fits. (see my trans posts and ac post) I had the HVAC panel go dead while in the ac mode. The heater still seemed to work but no a/c. I took it in to the dealership and I was told that I can't plug my cell phone charger into the lower outlet next to the HVAC control panel. Problem hasnt been back since.

 

When you say dead do you mean no lights on the display, or just the a/c didn't work?

Most of us that have had problems with the a/c stopping did not have the cell phone plugged in. Hopefully that's what caused yours to glitch.