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My sister's kid didn't like the way their computer was working so he reinstalled the operating system using the recovery program. Now, nobody can find their pictures, music, etc.
I did a search and it looks like there are some pretty big folders hidden away in there but I just can't get to them. I can also find the old user accounts but I get "access denied" when I try to look at them - even when going in through a Command Prompt (DOS dinosaur here). I am set up as the Administrator.
Any experts in file recovery that can point me in the right direction? I have three highly upset teenagers counting on me - and one really P.O.'d little sister who needs this chaos like she needs a hole in her head.
Well, everytime I have had to use a recovery program and re-install windows, it clears EVERYTHING. Sorry, but the best bet is usually back up music and pictures on either cds/dvds or transfer to another computer. What operating system edition are you running? Hopefully you can get your documents still, with the help of another here, these are just my experiances.
I can find some of the old user names and they have data in them - the most important one has 6.5GB of data in it but it won't let me in there.
I know all about backup - all my important stuff is backed up on two other computers on a weekly basis. My sister and her kids aren't as good about it.
I have looked at a couple of those undelete programs but haven't downloaded any yet. I don't want to write anything to the disk yet.
I have three highly upset teenagers counting on me - and one really P.O.'d little sister who needs this chaos like she needs a hole in her head.
Thanks in Advance.
Ray
The picture in my head of this scene made me laugh.
I've been through it and in the end the computer was shipped off to a computer store for them to do what they could. I had put all my music CD's on my computer so I could burn mixed CD's, 1400 songs, which had to be redone.
I was not a happy camper and sadly I can offer you no help.
Last edited by CowboyPenner; Mar 28, 2006 at 12:55 PM.
I can find some of the old user names and they have data in them - the most important one has 6.5GB of data in it but it won't let me in there.
what if any error codes come up when you try to open the file?
were you set up as the administrator on the previous load?
have you tryied to access while in safe mode?
brainstorming here, no expert, just been having some luck with solving computer problems here, maybe it will rub your way....
I did a search and it looks like there are some pretty big folders hidden away in there but I just can't get to them. I can also find the old user accounts but I get "access denied" when I try to look at them - even when going in through a Command Prompt (DOS dinosaur here). I am set up as the Administrator.
What version of XP? if it is PRO you need to take ownership of the files. You can't do it with Home.. You can do it with WIN 2000 also..
There are directions on Microsoft's website.
I usually remove the Hard Drive and plug it into my machine running Win 2000. Then I take ownership and it lets me in to the files.
The problem is the User database does not recognize any current user as the owner of those files. Therefore it will lock everyone out. Even if you have admin rights.
What version of XP? if it is PRO you need to take ownership of the files. You can't do it with Home.. You can do it with WIN 2000 also..
There are directions on Microsoft's website.
I usually remove the Hard Drive and plug it into my machine running Win 2000. Then I take ownership and it lets me in to the files.
The problem is the User database does not recognize any current user as the owner of those files. Therefore it will lock everyone out. Even if you have admin rights.
I think you are onto something here. At least that sounds like what I need to do. Since the system was reinstalled, those old users don't technically exist but it sounds like it at least has the decency to save those old files and not deleting them.
I talked to our IT guy here at the office and he suggested pulling the drive out and hooking it to another computer as a second drive and copying the files off that way (as donjamer suggested). He also showed me a neat little adapter that lets you convert an IDE drive to a USB external drive. It comes with a power supply and an adapter so all you do is plug it into the drive and the other computer and it sees it as an external drive. Now all I have to do is talk him into letting me borrow it......
You can download one of the Linux live cd's, burn to a disk and boot from the disk. It will let you into XP's files and folders. There are several live cd's to choose from.
And please remind them, the RESTORE disk is not an upgrade disk, or a fix all disk. It is to RESTORE THE COMPUTER TO THE WAY IT WAS when they took it out of the box. This is the reason for backups, and the reason recovery people make tons of money. (I'd show them what people bill, then explain how much cheaper a backup is).
Then go buy a tshirt that says, No, I will not fix your computer.
I talked to our IT guy here at the office and he suggested pulling the drive out and hooking it to another computer as a second drive and copying the files off that way (as donjamer suggested). He also showed me a neat little adapter that lets you convert an IDE drive to a USB external drive. It comes with a power supply and an adapter so all you do is plug it into the drive and the other computer and it sees it as an external drive. Now all I have to do is talk him into letting me borrow it......
First Make sure your Hard Drive is IDE.. It may be SATA and need an enclosure that can handle that.
Second Make sure you are using either a WIN XP or 2000 to copy the files of. If you try it with Home then you won't get very far.
Third You can buy those enclosures at Compusa for $39.00