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Old Aug 14, 2005 | 07:40 PM
  #1  
Ponyracer's Avatar
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Need help with computer troubles

Hey all,

I think I have a virus of some kind. The computer sometimes will not start up and will only get to the hyphen prompt. A friend thinks I have a trojan or worm but I am unable to find anything with msn spyware, norton and ad-ware SE. I have updated each of them weekly but no help. This computer runs slow and I need to find out whats up. Thanks for any advice and help any of you may have.
 
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Old Aug 14, 2005 | 07:41 PM
  #2  
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F2504x4
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can you get to safe mode on start up? F-8 key if you can run your virus, adware from there
 
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Old Aug 14, 2005 | 08:24 PM
  #3  
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afinepoint
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Pony,

Go to a site called daniweb.com. register and post your question in the windows, spyware virus forum if you can't find help after searching.

They helped me with my virus problem which was quite severe.

AFP
 

Last edited by afinepoint; Aug 14, 2005 at 08:40 PM.
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Old Aug 14, 2005 | 08:29 PM
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what is this?

-
Delete the entire content of your C:\Windows\Prefetch folder.
 
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Old Aug 15, 2005 | 12:40 AM
  #5  
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F2504x4: Yes I did that F8 once when all I was able to do was start it up in safe mode. It ran well ro two weeks and now I am back where I started and am worried that it is getting worse again. I think that I am going to shut down this computer for awhile and use my laptop to communicate for awhile until I get this straightened out. What do you mean by your second post with the quote "Delete the entire content of your C:\Windows\Prefetch folder."? Where did that quote come from?

afinepoint: I'll check out that site tomorrow.
 
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Old Aug 15, 2005 | 12:45 AM
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two weeks ago it would get past the blue screen prompt (-) which I have been getting past by using ctrl-alt-delete to get past. So I got into safe mode and ran the virus programs but they didnt find anything big.
 
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Old Aug 15, 2005 | 02:26 AM
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There's something going on there. One thing- not that it helps you- if you think you've got a virus in the machine, don't shut it down or reboot. That usually makes everything worse. Call me tomorrow and we'll see if we can get it straigthened out.
 
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Old Aug 16, 2005 | 12:08 AM
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Thanks for the offer. Can we try it this weekend? The fair is in town and the kids want to go after work.
 
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Old Aug 16, 2005 | 01:21 AM
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I pm'd you
 
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