Computer Help
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Posting Guru
Joined: Nov 2003
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From: California Desert
Computer Help
I split my cable connection between my laptop and my parent's computer using a Linksys DSL Router (NOT wireless). For the longest time it has worked flawlessly. I always put my laptop on standby when I'm not using it, and occasionally I'll unplug the cable from the ethernet card and plug it back in with no problems. The comp takes a few seconds to realize the connection is back and it starts working again.
Within the last few weeks it will not do this anymore. The connection works until I bring it back out of standby. The "Repair Connection" tool in the network connection settings says that it can't re-establish or refresh the IP address. It does this anytime I put it on standby, unplug it from the connection, or even put it on hybernate. (Windows XP as you can tell). The only way to make the internet work again is to shut down the computer and start it up again. I was thinking it was just my laptop but my parent's computer is doing the same thing, which makes me think the Linksys router or the cable modem is going bad. Any suggestions?
Within the last few weeks it will not do this anymore. The connection works until I bring it back out of standby. The "Repair Connection" tool in the network connection settings says that it can't re-establish or refresh the IP address. It does this anytime I put it on standby, unplug it from the connection, or even put it on hybernate. (Windows XP as you can tell). The only way to make the internet work again is to shut down the computer and start it up again. I was thinking it was just my laptop but my parent's computer is doing the same thing, which makes me think the Linksys router or the cable modem is going bad. Any suggestions?
Logistics Pro
Joined: Nov 2004
Posts: 4,562
Likes: 2
From: Southern MD
Couple of questions. . . .
Has the electricity at your place gone off, recently?
Have you 'reset' the router?
For either question . . .
1. Reach behind the router AND the cable modem.
2. Unplug both. (Just the cable where it comes from the 'transformer'.)
3. Count to 20, the re-plug the modem, then after another 20 count, re-plug the router
(You should have 'activity' on the modem BEFORE you re-start the router.)
4. Whichever PC is 'controlling' the router and modem will probably need to be re-booted.
This SHOULD take care of the problem.
Last item of note:
I usually shut down my laptop. I regain the connection, automatically, when it re-boots. (Just a suggestion.)
Good luck with it. IF this doesn't work, call Linksys. I don't have the number handy, but, they were a LOT of help, for me.
Has the electricity at your place gone off, recently?
Have you 'reset' the router?
For either question . . .
1. Reach behind the router AND the cable modem.
2. Unplug both. (Just the cable where it comes from the 'transformer'.)
3. Count to 20, the re-plug the modem, then after another 20 count, re-plug the router
(You should have 'activity' on the modem BEFORE you re-start the router.)
4. Whichever PC is 'controlling' the router and modem will probably need to be re-booted.
This SHOULD take care of the problem.
Last item of note:
I usually shut down my laptop. I regain the connection, automatically, when it re-boots. (Just a suggestion.)
Good luck with it. IF this doesn't work, call Linksys. I don't have the number handy, but, they were a LOT of help, for me.
Thread Starter
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Posting Guru
Joined: Nov 2003
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Likes: 3
From: California Desert
Reset both the router and the modem numerous times during my trouble shooting process. This laptop is aging rapidly and startup takes a very long time. Putting it on and bringing it back from standby is almost instantaneous.
Posting Guru
Joined: Sep 2002
Posts: 2,420
Likes: 3
From: Langhorne, PA
Are you keeping the harddrives tidy?? Check your PC for infections, update both Operating systems, clean out unused temporary junk, and reboot everything. Slow programs, are usually the a symptom of too many little devils messing up your system.
Posting Legend
Joined: Sep 2001
Posts: 30,255
Likes: 37
If all else fails have the cable company check your connection. The drop and connections can go bad leading to interference and lost packets.
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Posting Guru
Joined: Mar 2004
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From: MI
have you updated the drivers/firmware for the router lately? also check to see if there is any updates for the cable modem/connection software.
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Posting Guru
Joined: Nov 2003
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From: California Desert
I would like to know if it is the router or my comp. I just ran an anti-spyware program so that cleaned a lot of crap up, but it did not fix the problem. If it is the router then I would be more than happy to replace it with a wireless system.
Posting Guru
Joined: Sep 2002
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From: Langhorne, PA
I had a problem with my high speed, and the tech I called sent a signal to my cable modem and determined all was OK. If you contact your Internet provider maybe they can perform remote testing of the system. Get on the phone to them, explain your problem and ask them to troubleshoot your modem, ....isn't that what we pay for? Maybe there is a problem in the wiring as some have suggested.
The spyware, adware, and virus programs you download or purchase, are not perfect. It is good to run multiple programs that target specific bugs. There are no programs that can provide total protection.These days you are likely to be attacked every couple minutes while on-line.
The spyware, adware, and virus programs you download or purchase, are not perfect. It is good to run multiple programs that target specific bugs. There are no programs that can provide total protection.These days you are likely to be attacked every couple minutes while on-line.
Posting Guru
Joined: Mar 2004
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From: MI
Originally Posted by maticuno
I would like to know if it is the router or my comp. I just ran an anti-spyware program so that cleaned a lot of crap up, but it did not fix the problem. If it is the router then I would be more than happy to replace it with a wireless system.
You do have a point a wireless router would be nice for a laptop.
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Posting Guru
Joined: Nov 2003
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From: California Desert
There were no drivers for the router. I just plugged it in and it worked. I do remember something about checking the router's setting by viewing a certain webpage...I'll take a look at that.
Posting Guru
Joined: Mar 2004
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From: MI
Originally Posted by maticuno
There were no drivers for the router. I just plugged it in and it worked. I do remember something about checking the router's setting by viewing a certain webpage...I'll take a look at that.
this is a direct link to find driver and info for Linksys
http://www.linksys.com/support/support.asp
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Posting Guru
Joined: Nov 2003
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From: California Desert
I ran through all of the router's settings. Everything looks good. It's set to automatically obtain the IP. There is a setting on here that may have something to do with this problem. Could anyone tell me what a DHCP server is? Also, should I have the working mode set to "Gateway" or "Router"? There is no actual home network, just the router splitting the internet.
Posting Guru
Joined: Sep 2002
Posts: 2,420
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From: Langhorne, PA
Try another website...search for majorgeeks.com, then register and post your question.That site is just like FTE, it has various forums, specific and general, and I do believe it has a networking forum. The site attracts some very smart people that are willing to help others with solving computer issues.
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