03 Expedition typical problems?

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Dec 27, 2004 | 10:59 PM

#31

MIKE1646

Laughing Gas

Joined: Dec 2003

Posts: 803

Likes: 22

From: Florida

Is not easy to have them buy it back.

Dec 28, 2004 | 12:02 AM

#32

polarbear

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Joined: Feb 2004

Posts: 10,728

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From: Damascus-Boring, Ore

Quote:

Originally Posted by MIKE1646

Is not easy to have them buy it back.

Depends. If it's instigated through the 1-800-waah help line (from the factory down, not the dealership up), it usually goes pretty quickly and smoothly unless the issues are so minor they can be resolved at a dealer level. Piston slap, for instance, is deemed a normal situation- annoying, but doesn't impact the durability/reliability of the vehicle (or so I'm told)

. Transmission failures, electrical gremlins, and paint flaws (major) are not. The reality is these "problem" vehicles are few and far between- no solice for the customer that bought a model that's 99% perfect, and he/she got the 100th vehicle.

I'm sure a lot of us have been there. While a few buybacks are because of "lemon laws," the majority that I've seen are simply "customer goodwill" offers of either a buyback or a trade into a like vehicle. This applies to the original owner only- 2nd/3rd owners are playing in a whole different ballpark.