1997-2006 Expedition & Navigator 1997 - 2002 and 2003 - 2006 Ford Expedition and Lincoln Navigator Discussion

2003 EB Exp Automatic A/C Problem

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Old 10-12-2004, 01:53 PM
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Angry 2003 EB Exp Automatic A/C Problem

The Truck is a 2003 Eddie Bauer Expedition with about 23,000 miles on it and a single zone automatic air conditioner.

Took the family on a trip this past weekend. Weather was in the mid 70's. Had the A/C on auto. It would get warmer in the cabin and you could hear the fan speeding up like it wanted to cool us down but it did not blow any air in the cabin.

Tried switching modes, changing the temperature, and shutting it off. The only way we could get it to blow air was to stop the truck and leave it off for about 10 minutes, then it would be fine for about another hour and it would do it again???? It has never given us any trouble and the A/C has always worked fine, and it normally works hard we live in Ft. Worth, Texas.

Anybody got any ideals on what’s going on with this thing? I just know my local dealer is going to hit me with my least favorite phrase, “unable to replicate customer complaint.”

In advance I appreciate your help!
 
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Old 10-12-2004, 04:36 PM
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There are some TSBs regarding the a/c cutting out on extended drives. I live in south Georgia and my a/c works hard too but it has failed me or cut out thank god but a friend of mine has an '04 XLT and her a/c is always cutting out on long drives. But here are the TSBs regarding your issue; there are two of them.


Make : FORD Model : EXPEDITION Year : 2003
Manufacturer : FORD MOTOR COMPANY
Service Bulletin Num : 0459 Date of Bulletin: MAR 22, 2004
NHTSA Item Number: 10008543
Component: EQUIPMENT:ELECTRICAL:AIR CONDITIONER
Summary:
INTERMITTENT LOSS OF COOLING OR AIRFLOW FROM A/C SYSTEM AT HIGHWAY DRIVES. *TT
Check to Request Research. Submit below.



Make : FORD Model : EXPEDITION Year : 2003
Manufacturer : FORD MOTOR COMPANY
Service Bulletin Num : 17356 Date of Bulletin: NOV 01, 2003
NHTSA Item Number: 10008182
Component: EQUIPMENT:ELECTRICAL:AIR CONDITIONER
Summary:
LOSS OF CLIMATE CONTROL COOLING DURING EXTENDED DRIVING. *TT
Check to Request Research. Submit below.
 
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Old 10-13-2004, 08:35 AM
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I had our '03 Expy A/C problems fixed at Five Star Ford in N Richland Hills. I have learned through experiance that it helps to have a copy of the TSB in your hand when you try to get warranty work done. I just had my faded side panels replaced...I got nowhere until I came back with a copy of the TSB and asked for a # for a Ford Service Rep...Then, no problemo!
James
 
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Old 10-14-2004, 08:24 AM
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Where do you guys get copies of the TSB's?

Five Star is where mine has receives the standard “unable to replicate customer complaint.” They have yet to fix the tilt down mirrors, or the easy entry seat that locks up when it is all the way back.

I appreciate everyone’s help!
 
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Old 10-14-2004, 10:23 AM
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It is the National Highway Transportation Safety Association (NHTSA).

The direct website to the TSB search is:

http://www-odi.nhtsa.dot.gov/cars/pr.../tsbsearch.cfm

Hope this helps. K. Helms
 
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