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OTA software on '22, when?

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Old Aug 18, 2023 | 10:12 PM
  #16  
pday1213's Avatar
pday1213
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I have received 3 over the air updates. The last one was at beginning of June and is at Ford Power-Up 3.5.4 update. I think that may be the latest update as I have not received anymore since that. Does anyone know if there are any additional Sync 4 updates? My Ford dealer did do all the FDRS updates that remained when I took it in for state inspection and Oil change in July (PDM,DDM,HVAC,WACM & TCU)

2nd question, does the Navigation maps update in the Sync 4 or is the map connected online and online the Navigation app updates but the Map does not require any updates ?

Thanks for your insights.
 
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Old Aug 19, 2023 | 08:36 AM
  #17  
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tkljr
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Originally Posted by Klinc
........ It's the only one that has to update via USB and I get the prompt that it is updating and then to restart the truck then sometimes it will just say "restart required" over and over every time I start the truck back up or it won't say anything at all and when FDRS checks it says the update failed. .
I haven't done and FDRS updates on my '22 F250 but did quite a few when I had a '21 F150 Powerboost. The following procedure worked when USB updates were required (taken from the F150gen14 forum):

USB Update Procedure:
Certain modules need to be updated via USB flash drive. This is especially true for GWM, APIM and TCU update. FDRS tool will prompt you to insert a blank USB flash drive into your PC. Make sure the drive is formatted to exFAT. When naming your USB drive, make sure your volume label is 8 characters or less, alpha numeric only, no spaces. The tool will copy all necessary files onto the flash drive, once done, you will be prompted to insert it into your truck's USB hub under the HVAC controls. Follow the on-screen instructions carefully. It may take a while for the update process to show up on your SYNC screen, so be patient. FDRS will instruct you to have your engine on, while the your truck copies the update files from flash drive. I found this not necessary if your truck is connected to an external power source (battery charger/maintainer). Once done, you will see a Restart Required prompt on your SYNC screen. At this point turn ignition OFF and open the driver door. DO NOT REMOVE THE FLASH DRIVE. Wait at least 10 minutes, close the driver door and turn ignition ON. You should shortly get a message Update Successful and you can remove the USB flash drive at this point. Follow the instructions in FDRS to finish the update process. Make sure you battery is in good shape and is able to provide a consistent charge, otherwise you might get stuck in a "restart required" loop.
 
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Old Aug 22, 2023 | 02:12 PM
  #18  
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mhollem
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Originally Posted by Klinc
Made an appt. to get my oil change done and to see why it's not being getting over the air updates. Told them my sync 4 is at least 2 big updates behind (never updated at all that I have seen since new - Aug 2021). They changed my oil and said they hooked up the computer and found no updates for my truck. I told them they were wrong and it is not updating. Lady at the counter couldn't seem to care less (which is the same attitude I got previously) and said I needed to make an appt which is what I was literally standing there for making my appt the previous weeks.

Bought a programming interface and when that arrived I downloaded FDRS and paid for a 2 day license. Had about 7 modules to update (PCM, BCM, DDM, PDM, etc...). Got all of them updated except the GWM and from what I read that needs updated before the APIM (sync4) updates will show. GWM will not update for some reason and tried it all day long. It's the only one that has to update via USB and I get the prompt that it is updating and then to restart the truck then sometimes it will just say "restart required" over and over every time I start the truck back up or it won't say anything at all and when FDRS checks it says the update failed. . There is a failure option to try and update via the Diag port and it errors out trying it that way also.

Irritating to say the least...
I'm in the same boat. My truck was delivered Aug 2021 and I took it in for the latest recall and told them about missing updates. They said there are no updates for my Sync4.

Very frustrating.

Another issue I have, I set the automatic updates on the head unit, but according to Fordpass, it tells me to enable automatic updates on my truck. Go back to the truck, and the auto updates are turned on. I'm thinking this is the issuing preventing auto updates. If my Fordpass thinks the auto updates are off on my truck, I bet Ford's servers think the same thing.
 
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Old Aug 22, 2023 | 04:54 PM
  #19  
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mikemdd
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Originally Posted by mhollem
I'm in the same boat. My truck was delivered Aug 2021 and I took it in for the latest recall and told them about missing updates. They said there are no updates for my Sync4.

Very frustrating.

Another issue I have, I set the automatic updates on the head unit, but according to Fordpass, it tells me to enable automatic updates on my truck. Go back to the truck, and the auto updates are turned on. I'm thinking this is the issuing preventing auto updates. If my Fordpass thinks the auto updates are off on my truck, I bet Ford's servers think the same thing.
My 2022 F250 was delivered in Oct 2021 and I have the same issue regarding the FordPass message and my auto updates being turned on in the truck. When I check for updates it says everything is up to date. It has never had an update since new. Not sure if it is related, but some 6.7 owners show the DEF level in FordPass. Mine does not and never has shown the DEF level.
 
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Old Aug 23, 2023 | 08:25 AM
  #20  
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Buckeye-SD
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From: SW Ohio
My truck updated overnight after about 4 months of no activity. (The running boards reset to off when it happens.) This was after several days with the download/update icon showing on the screen. When I would select update now, it would say the update isn't ready. It is still showing the updating icon. Maybe Ford has released some updates this week.

I have been setting the parking brake as a habit to help the process along.
 
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Old Aug 23, 2023 | 04:46 PM
  #21  
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pday1213
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What level did it update you to? I am sitting at 3.5.4 and wondering if that is the latest and greatest or if there is a new update coming down. Thanks
 
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Old Aug 24, 2023 | 08:41 AM
  #22  
Buckeye-SD's Avatar
Buckeye-SD
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From: SW Ohio
Originally Posted by pday1213
What level did it update you to? I am sitting at 3.5.4 and wondering if that is the latest and greatest or if there is a new update coming down. Thanks
I'll try to check today. I don't believe it was a "power up", likely just a module. Last time I looked I was at 3.5.4.
 
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Old Aug 24, 2023 | 12:18 PM
  #23  
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From: SW Ohio
Correction: I was at version 354 after receiving power-up 3.5.2. Now it says power-up 3.5.3 is pending.
 
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Old Aug 24, 2023 | 04:58 PM
  #24  
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pday1213
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Thats crazy. Don't know what is up with that, trying to move you back to level 3.5.3. I got 3.5.2 In April, then mid May got 3.5.3 and last was on June 4 got 3.5.4. Nothing since. Maybe 3.5.4 is the latest Sync 4 update for the 2022's. I see the 2023's are getting ver 4 updates like the Mustang and F150's. Hopefully Ford doesn't leave us hanging
 
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Old Aug 24, 2023 | 07:14 PM
  #25  
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user 474747383
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Just got 4.2.1 the other day
 
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Old Aug 28, 2023 | 09:31 AM
  #26  
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Brake227
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I just had my truck at the dealer for oil change and open recalls. I asked about this issue as I had not received the update yet. They said I had a TCU (some communication unit) fault. They reset it and said if it happens again Ford has instructed them to replace the TCU. I will let you all know if I start getting any updates.
 
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Old Aug 28, 2023 | 11:09 AM
  #27  
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traveldawg
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Originally Posted by Hackenbush
Just got 4.2.1 the other day
I'm being curious..... When did you take delivery of your '22?

I'm wondering if those who got them early in the MY cycle got updates sooner than those with later deliveries.

I got my truck in July '22 and so far no update. A friend who got his in late '21 got the 4.x upgrade months ago (probably back in April); his was a 7.3, mine is a 6.7; not sure if that matters tho.

 
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Old Aug 28, 2023 | 03:29 PM
  #28  
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user 474747383
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Originally Posted by traveldawg
I'm being curious..... When did you take delivery of your '22?

I'm wondering if those who got them early in the MY cycle got updates sooner than those with later deliveries.

I got my truck in July '22 and so far no update. A friend who got his in late '21 got the 4.x upgrade months ago (probably back in April); his was a 7.3, mine is a 6.7; not sure if that matters tho.
It was for the 23 350 Dually 6.7 which was bought in March of 23
 
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Old Sep 3, 2023 | 02:23 PM
  #29  
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rmrrm
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My truck finally updated to 3.5.3 on 9/2. 7+ months after it updated to 3.5.2. Hoping I don't have to wait another 7 months for 3.5.4.

 
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Old Sep 5, 2023 | 09:30 AM
  #30  
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Shreve T
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Mine updated on 09/01, is there any way to set the screen to default to NAV maps on start up ? It now defaults to audio where before the update it defaulted to MAPS on start up
 
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