Ford pass issues

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Dec 14, 2022 | 03:33 PM

#16

KCoulter

Cross-Country

Joined: Mar 2021

Posts: 55

Likes: 36

Quote:

Originally Posted by Thunderbird18

Yes I had read something about that, bou the omitting of that leaves owner no way to monitor the olim which is what the owners manual states is the standard of measurement. In an effort to decrease impact on the environment and oil changes.

NO way to monitor oil life? What about on the dash?

Dec 14, 2022 | 03:36 PM

#17

4wd6.7L

Lead Driver

Joined: Dec 2020

Posts: 8,634

Likes: 2,429

Quote:

Originally Posted by KCoulter

NO way to monitor oil life? What about on the dash?

Before 2019 I've read some didn't have it in the dash. They do get an oil change soon prompt on the dash. I think apps like Forscan lite can show percentage.

Dec 14, 2022 | 04:12 PM

#18

Thunderbird18

Thread Starter

4wd Low

Joined: Nov 2019

Posts: 11

Likes: 1

Okay so I finally got resolution on this issue and some of you folks were correct that Ford deleted all of the 3G features what they did was they transferred them all over to ford.com and you can see the vehicle health on there which I'm hoping means the oil life monitor and she told me that I can't see my truck because I haven't plugged it into the USB port for an extended period of time which that was unknown so when I get my truck back after they change the upper oil pan gasket again and do the recalls and fix the paint and body work that they messed up when they had my truck from the accident I'll check all that out and I'll let you know

Dec 14, 2022 | 04:27 PM

#19

4wd6.7L

Lead Driver

Joined: Dec 2020

Posts: 8,634

Likes: 2,429

You cant see the truck, as in it's not in your garage in the app or on the Ford site?

Who knows what she means by plugging into the USB port. The truck info as seen on the app has always been available on Ford.com, that isn't something new with this feature change.

https://www.ford.com/support/how-tos...uestions-faqs/
For vehicles without a FordPass Connect modem, the following features will no longer be available in FordPass:

Journeys
App Catalog
Vehicle Health Alerts, including Scheduled Health Reports
Certain Map capabilities, such as:
- Point of Interest search for Fuel and Parking*******
- Pin my spot
- Send directions to SYNC Navigation from FordPass

Note: Oil life, fuel level, tire pressure and odometer will continue to be available in the vehicle, but will be removed from FordPass view.

Dec 14, 2022 | 04:59 PM

#20

Thunderbird18

Thread Starter

4wd Low

Joined: Nov 2019

Posts: 11

Likes: 1

My understanding is plug the phone into the USB port and see the health report on Ford.com.

Dec 14, 2022 | 05:54 PM

#21

4wd6.7L

Lead Driver

Joined: Dec 2020

Posts: 8,634

Likes: 2,429

Quote:

Originally Posted by Thunderbird18

My understanding is plug the phone into the USB port and see the health report on Ford.com.

I'm skeptical of that info. What happens when you just log into Ford.com and go to vehicle dashboard?

Dec 15, 2022 | 06:28 PM

#22

Back2Gas?

Laughing Gas

Joined: Nov 2020

Posts: 774

Likes: 252

From: CNM

My ford pass app reports 0% oil life while the truck dash reports 84%, so not going to depend on the app anymore...

Dec 16, 2022 | 07:57 AM

#23

~erik~

Tuned

Joined: Jun 2017

Posts: 361

Likes: 20

From: Clayton, Georgia

My only issue with the FordPass app is that it doesn't work between Canada and the US. Earned points in the US but Canadian dealer would not accept them to pay for an oil change. Also did not get points on the app for paying for that oil change. Got back to the US and appealed that to Ford and they said, sorry, the Canadian and US apps don't communicate and there is no fix. Not my first disappointment with Ford.