Ford pass issues
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4wd Low
Joined: Nov 2019
Posts: 11
Likes: 1
Ford pass issues
I have a 2018 KR that I was in a fender bender worst was had to replace radiator. I was able to see my truck and olim on it along with fuel and mileage. I get my truck back and am no longer able to see it. I connected the forscan to it and I looked into instrument and pcm nothing. Dealer gave useless excuse. Can anyone tell me where I might begin to restore this?
Cross-Country
Joined: Jul 2020
Posts: 90
Likes: 39
I don’t think deleting FP and then reloading it will do anything. Did you delete the truck IN FP or just delete FP?
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FTE Leadership Emeritus
Joined: Sep 2000
Posts: 23,174
Likes: 1,678
From: Stephensville WI
Open the App, then go to ACCOUNT > HELP
From there you can call or text the Ford Pass Help Desk for assistance.
From there you can call or text the Ford Pass Help Desk for assistance.
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Thread Starter
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4wd Low
Joined: Nov 2019
Posts: 11
Likes: 1
I have called Ford pass and they told me that I don't have the 4G module in my truck. I asked them how did I see it before? It shouldn't be because Ford pass should at least show basics. To monitor oil life either inside truck or on Ford pass.
FTE Leadership Emeritus
Joined: Sep 2000
Posts: 23,174
Likes: 1,678
From: Stephensville WI
That is interesting. There may be some truth to that statement. I know my provider just shut down their 3G network a few weeks ago. We got a letter statiing that my wife had to replace her phone. It would no longer work after 12/3/2022.
Lead Driver
Joined: Dec 2020
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Thread Starter
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4wd Low
Joined: Nov 2019
Posts: 11
Likes: 1
I'm ok with some features but all features that make an owner blind to their vehicles important information? I appreciate the information but again I cannot believe Ford would disable something that was designed to protect their vehicles?
Lead Driver
Joined: Dec 2020
Posts: 8,634
Likes: 2,429
To me it's nothing more than a convenience app. When it was originally introduced I believe they intended to make it a pay service. Shortly after my purchase in 2019 Ford sent a notification saying it would now(then) be complimentary.
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4wd Low
Joined: Nov 2019
Posts: 11
Likes: 1
Yes I had read something about that, bou the omitting of that leaves owner no way to monitor the olim which is what the owners manual states is the standard of measurement. In an effort to decrease impact on the environment and oil changes.