Assuming all have it in stock, I'm not sure how much more there is.

Last guy who told me that was an older friend. I quietly checked out the places and found that they were very nice to him. For example, he bought 9 tires so they decided to comp him the last one. I never had that happen to me before. Of course, on a $600 set of tires I got INSTALLED at Costco, they priced out at $850 plus install. Guess I found out why they were so nice to him.

So far, they have in my last 3 purchases. It's purely a business transaction to me and not personal. I don't like to mix the two. Makes things messy.

 

Depends how quick you want the truck. 6-7 months seems average for any make, and maybe faster than a Superduty.

 

​​​​​​Might be longer if you want it completed with the bells and whistles.

 

If you thought you had a good relationship with those sales people and the dealership it appears you were wrong.

For me there is more than price involved in dealing with people. Bad service, bad treatment has always made me walk somewhere else. I refuse to be treated badly and smile at them and sign on the dotted line.

I bought my wife a new Chevy Bolt last year. I've had Chevy cars/SUVs and one truck for years. After buying the Bolt I decided I'd like a new truck and tried talking to the same dealer. Got now where. Got a run around. Finally got told to come back in the fall and put in an order on a 2022 GMC. Talked to other Chevy dealers and got a worse run around. Saw trucks on their websites and called. Was told, "Oh yeah, come on in, we've got that truck waiting for you." Only to get there and be told that truck was already sold. The big chain dealerships would advertise they could get a vehicle from one of their other locations if they didn't have what you wanted on the lot. Nope. When pressed the excuse was, "Well, they just won't work with us to get it up here." So, no Chevy/GMC for me. A nearby Ford dealer showed what I wanted on their lot and I called. I went down the next morning, drove it, they were as excited as I was. I wanted the truck, they wanted my Expedition. My wife and signed the paperwork and were out of the dealership 3 hours later in our new F250. The Chevy and GMC dealers called me for months and I really enjoyed reminding them how they'd run me around last summer BEFORE I bought my new F250. Glad I got the F250. It's been great.

If who you deal with doesn't want to deal, go somewhere else. Nothing is perfect, but how they treat their customers is entirely on them. They can't control the factory quality, productivity, etc. but they absolutely control how they treat their buyers.

 

Could you have bought it online and bypass all the dancing around?

 

It's a business decision to me as well but I feel that there is more to a purchase than just the price; I put value on past service and my business relationship with them making that part of the "best value" decision rather than price only no matter what. You do you but in my business, I bend over backwards for my good customers......the price shoppers, not so much and some I won't work with at all.


Dave

 

Not sure what type of business you are in, but when the product is the exact same and only sold by a different retailer then yes the lowest price is the end game.

I own two businesses myself and im selling myself and workmanship which is something that is one of a kind and personal to the customer. If I were just selling products someone else made and other retailers also were selling, then its a different story and the relationship means nothing in the end.

 

In small business, it might work. In a "Mom and Pop" shop, you deal with the same 5 guys every time you go there. With the large shops, they change personnel so often that you can't keep up with who is there. I just bought 2 cars from places 2 hours away. I have doubt that I would ever patronize them again. Not sure how to form any sort of relationship with that.

 

If I'm a betting man I'll take the over at 6-7 months on your SD order. They're not even starting to build until Jan, so you're at 2 months wait if you order this week before the first one is built. If timing is your concern then you probably need to just take whatever you can get off a lot as none of the big 3 can honestly say when your truck will come in.....

 

Every place is different, I suppose. I've been dealing with the same salesman at my local Ford dealership for over 20 years...

Dave

 

I disagree; my relationship with my dealer means something to me. I wouldn't overpay by thousands of dollars just to buy from them, but I'm not going to let a small price difference drive me to deal with a dealership in the next town over either. I believe there is value to having a saleperson, service advisor and GM that considers me a valuable customer and will go to bat for me if required. It's worked well for me so far.

Cheers,
Dave

 

Probably. I see the current crop of employees changing jobs more often than some people change underwear. Usually at the larger shops though. I don't often go to small shops myself. I usually prefer to shop online these days. They don't seem to know much so why bother asking?

 

I understand where you're coming from. I have quite a few customers with that mindset, I also have many others that shop the cheapest price on the hard parts. I dont mark up the parts I sell, but there are other retailers that just have outright better pricing than I could ever offer even with no markup. Part is exactly the same whether it comes of my shelf or someone elses. I encourage my customers to buy the cheaper parts from somewhere else to save them money. No love lost between us as its just business.

I also deal with many equipment dealers for the other business I own. I have a great repour with all my local dealers even though I never bought a single piece of equipment from any of them, only parts. I live two states away from a state with no sales tax. I purchase every piece of equipment out of state and use the locals for warranty service and parts. They know this and dont treat me any different than other customers that purchase everything from them. Noone is special we are all professionals and adults, its all business.

 

I don't buy new cars anymore so warranty isn't meaningful. Service advisor only books appointments. The tech and I have already discussed what needs to be done and he just books the date and time.

 

it's not just about warranty; when one of my trucks needs to get in quickly, it does. If doing the online and wallmart thing works for you, great....I'm just explaining why I don't consider price only when making a purchase. Cheers