Originally Posted by Bonehead1!

I purchased a used 2020 Ford F150. Once I download the app, enter the vin, and then press "Activate Vehicle" is says "Activation Currently Unavailable - Another user is currently in the activation process causing any new activations to be unavailable". I have called Fordpass a t least 7 times now. They always have me do the same things (master reset a LOT), then they say we have to elevate the case and someone will call me in 3-5 business days (which NO ONE HAS EVER CALLED ME BACK). Then after 6 or 7 business days I CALL THEM BACK and we start the SAME thing all over again. I have been trying since April 9th 2022 to activate my fordpass and still no one will call me back. I took my vehicle in to the dealership and had the service department look at it. It STILL is not working. Their techs can see my system. They can see my fuel level, oil live, mileage, etc. I CANNOT be the first or ONLY person to experience this. It cannot be this difficult to solve.