Gateway Module?
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Gateway Module?
I have a 19 F250 with the tow 360 camera package. As I’ve read from a lot of others, the cameras were not clear so I took to the dealer to have them replace if needed, under warranty. They agreed that a couple did need to be replaced.
They replaced the camera, and then said that they could not communicate with the computer. I do not have a program or anything which was the first question they asked. Two days later they tell me that my gateway module was bad and needs to be replaced. The part should come in tomorrow and also fall under warranty.
My question is what is the module and do I need to be concerned? I’m thankful for a warranty, but this is the exact reason I’m so scared of these new trucks with SO many electronics.
They replaced the camera, and then said that they could not communicate with the computer. I do not have a program or anything which was the first question they asked. Two days later they tell me that my gateway module was bad and needs to be replaced. The part should come in tomorrow and also fall under warranty.
My question is what is the module and do I need to be concerned? I’m thankful for a warranty, but this is the exact reason I’m so scared of these new trucks with SO many electronics.
Laughing Gas
Joined: Sep 2018
Posts: 1,115
Likes: 264
From: KY
If you ever get a chance hook up with FORSCAN. I think my 2020 had over 32 “modules” Like you I was afraid of all the electronics and bought a FORD ESP plan. All it takes is a major system to die and the cost would tremendous
Fleet Mechanic
Joined: Feb 2021
Posts: 1,407
Likes: 1,172
From: East TN
Which is why there are so many modules - very few single points of failure. The distributed architecture is awesome. So glad Ford finally went this way...
Fleet Mechanic
Joined: Jul 2019
Posts: 1,651
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I wonder if your truck actually had 2 computer failures. One concern I have with the electronics is the ability of the service technician to diagnose the cause of the problem. They replace bits until the problem goes away. They could be replacing good stuff until they get to the failed item. I doubt the dealership has the skills or equipment to test modules removed from the truck to confirm if they are good or bad. They rely on the built in test capability of the individual module or the system. Is it a module, sensor, connector or wire issue? They will most likely, but not always, resolve the problem but paying for their search can get expensive. That's why I bought an ESP as I keep vehicles beyond the factory warranty.
Mountain Pass
Joined: Oct 2018
Posts: 142
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I wonder if your truck actually had 2 computer failures. One concern I have with the electronics is the ability of the service technician to diagnose the cause of the problem. They replace bits until the problem goes away. They could be replacing good stuff until they get to the failed item. I doubt the dealership has the skills or equipment to test modules removed from the truck to confirm if they are good or bad. They rely on the built in test capability of the individual module or the system. Is it a module, sensor, connector or wire issue? They will most likely, but not always, resolve the problem but paying for their search can get expensive. That's why I bought an ESP as I keep vehicles beyond the factory warranty.
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That sounds expensive! Is this a plug and play swap? Again, glad it’s warranty. All for a dang camera replacement, but better to find out now than later.
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