2018 Platinum will not start with push button

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Aug 2, 2020 | 08:25 PM

GaryOF350

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2018 Platinum will not start with push button

Will not start with push button or remote. Has great battery voltage on both batteries. Lots of faults displayed once the start button is pushed...like Advanced track, Hillstop, engine coolant, etc. Took off both positive batt terminals in hopes of a reset. Nothing.

Aug 2, 2020 | 08:26 PM

OffBalance

Laughing Gas

Joined: Jun 2020

Posts: 778

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From: Seattle area, WA USA

Quote:

Originally Posted by GaryOF350

Check remote battery?

Aug 2, 2020 | 09:03 PM

Bomex1018

5th Wheeling

Joined: Feb 2017

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It’s the starter, same thing happened to my 17 platinum.

Aug 2, 2020 | 09:13 PM

GaryOF350

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No, not yet. Will get new batteries for both remotes tomorrow. But the truck is only 2 yrs old, so I doubt the remotes are bad. The remotes are fully functional with all the buttons except the remote start. When I press the remote start, the keyfob goes thru a series of green light flashes and red light flashes, with a truck horn beep inbetween.

Aug 3, 2020 | 06:23 AM

Lin19687

Lead Driver

Joined: Jul 2011

Posts: 6,322

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From: Burlington, ma

My 2.5 yr old chevy car remotes battery needs replacing but it says it on the dash.
BTW, if you have 2 batteries, if one is just slightly under par it won't start. I had this issue with my 06 f350 diesel.

not sure any of that helps

Aug 3, 2020 | 06:28 AM

GaryOF350

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Thanks Lin19687!

Aug 3, 2020 | 06:38 AM

Taurus2415

Trailering

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Did you try starting with FordPass?

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Aug 3, 2020 | 06:46 AM

Flyct

FTE Community Team

Joined: Mar 2017

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From: Florida

Quote:

Originally Posted by GaryOF350

To clarify, is it that it won’t start by either pushing start button in the truck or with remote start using key FOB?

If that’s the case it’s not your key FOB remote but a problem in the truck.

i fought this for almost a year. Four service visits and 40+ days in the shop. On the third visit they replaced the start-run relay and it went away for about 7 months then it came back again. Last month they replaced the “Wiring harness” all under warranty, but I no longer have confidence in the truck so I filed Lemon Law just short of 2 years of ownership. Ford agreed to buy the truck back. Now we are waiting for final numbers on buyback.