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What caused this scratch?

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Old May 15, 2020 | 06:26 PM
  #16  
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Update.

It was not caused by the "duckbill" but the bolt that holds the plastic piece that contacts the wheel. I talked to the tech and now, that they are caught, they admit fault.
I'm talking to the manager tomorrow.

Does anyone know how this affects the shop? Do they have to pay for new rims themselves? Does insurance cover it? Is there a deductible? I ask because, while the are badly scratched, and the truck is new, I am not **** about such things.
 
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Old May 16, 2020 | 10:02 AM
  #17  
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Originally Posted by Cpt. Slow
Update.

It was not caused by the "duckbill" but the bolt that holds the plastic piece that contacts the wheel. I talked to the tech and now, that they are caught, they admit fault.
I'm talking to the manager tomorrow.

Does anyone know how this affects the shop? Do they have to pay for new rims themselves? Does insurance cover it? Is there a deductible? I ask because, while the are badly scratched, and the truck is new, I am not **** about such things.
The deductible for a tire shop is likely more than what 2 wheels cost, so they will probably just buy them outright...

That's what the body shop did when they backed my truck out of their shop and caught my mirror on the door frame (and didn't tell me). I found it a day later, called the shop, and the employee fessed up to doing it. They ordered a new mirror from the dealer that day.
 
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Old Jan 24, 2021 | 11:18 AM
  #18  
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Here is what a goodyear dealer did to two of my rims using the machine incorrectly.
4 locations on two wheels.



 
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