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You're gonna have to be more specific about which 'scratch' you are talking about
OK, fun is over. I take it you are talking about the horizontal one between the two holes? Probably happened from the arm that actually works the bead on and off the wheel as the wheel spins...
Let’s see a picture of your rear fenders, first. 😆
Just kidding. Looks like anyone’s guess, depending on how close to the tire change you noticed it. Is it on all spokes? Could you have hit something?
Back to my fenders comment.... it’s Funny how many dually guys I see at the Big Boxes with fenders toasted and wheels torched. You think they were threading a bus through a needle.
Once I saw the picture or the machine. I think I can see how it happened. The fact it is only on two sections one one rim, and three on the other rim is explained by the fact that is all it took to free the tire.
I find it strange some people thought it was curb damage. In my experience cub damage or rocks never leave marks that look anything like that. Sand and mud can cause scratches like that but never just one.
The tech took pictures and is notifying his manager. It is a small business in a small town and those rims are expensive. I don't see any happy ending here.
The gouge looks pretty deep. If it isn't that deep, you might be able to have them polish it out. It will be a royal PITA, but cheaper than buying you new wheels.
the duck bill doesn’t get anywhere near that part of the wheel though, atleast from what I’ve seen with my equipment which is pretty new. That said, I’ve only done a handful of dually wheels vs a bunch of Jeep wheels.
Definitely carelessness by the tire machine operator. Over 15 years and 5 drw trucks, I've had it happen several times. On the old machines, the operator sticks a tire iron into the loosened bead and then flips it up towards the center of the machine as it turns. Since a dually wheel hub is above the plain of the rim, the iron can rub on that part of the face if pushed too hard.
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