Reductant Tank Code P205C
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Joined: Aug 2019
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Reductant Tank Code P205C
So my 2016 with 60K miles just posted the code above. OBD tools displays "Reductant tank Temperature Sensor Circuit", Well after scanning the web i found where for had issued a customer service bulletin for issues relative to this code for the 2011 and 2012 models but have not found a subsequent bulletin for newer models. I've called the "Customer Service Center" which is obviously an out sourced group of people in another country and they only told me what I already knew and offered no additional assistance. Called my local selling dealer service center and they said that there was no bulletin for my year and I would have to foot the repair bill. My question is why would FORD not cover the same exact issue on later year models? Ironically the service manager also said it would be three weeks before they could even look at my truck as they were backed up with " a significant number of trucks".
Anyway if anyone else has had this issue on models other than the 2011-12 and had any success with FORD covering any part of the cost please let me know.
In the mean time i dropped the truck off at my local mechanic who just this morning called and suggested i check with FORD because he thought they would cover it. I told him i tried to no avail but that I appreciated his honesty and trying to save me some money.
Anyway if anyone else has had this issue on models other than the 2011-12 and had any success with FORD covering any part of the cost please let me know.
In the mean time i dropped the truck off at my local mechanic who just this morning called and suggested i check with FORD because he thought they would cover it. I told him i tried to no avail but that I appreciated his honesty and trying to save me some money.
Post Fiend
Joined: Nov 2001
Posts: 6,748
Likes: 118
From: Tallassee, ALabama
Call the dealer with your VIN and see if you are covered under the extended warranty for this assembly. You could also use the FordPass app or create an account on the Ford owner website and see if you have the FSA for this item.
Laughing Gas
Joined: Apr 2007
Posts: 871
Likes: 74
From: Houston TEXAS
At least the dealer you called was honest about the time frame. I'm on the southeast side of Houston and took mine to MakHaik in Pasadena after they told me "sure we can fix it, bring it on in. We'll probably need it 2 maybe 3 days".
Well after a FULL WEEK and them not even touching it, I took it out of their posession yesterday (Tuesday) morning, I took it to McRee Ford in Dickinson. They said they'd have a tech available to look it at 1pm that same day. Dropped it off yesterday morning around 8:00am for my 1pm appointment. They called this morning (Wednesday) and said it was ready to go. Less than 24 hours. They replaced the DEF heater under warranty (I'm only at 41k miles).
I'll let you guys know if it's truly a happy ending once I pick it up in a couple hours and if it's actually fixed and didn't suffer any dealer service dept damage while there. Wish me luck! LOL!
Laughing Gas
Joined: Apr 2007
Posts: 871
Likes: 74
From: Houston TEXAS
Just a quick update. Got the truck back Wednesday eve. They replaced the DEF tank heater. It was covered under emissions warranty. No money out of pocket. Everything seems back to normal, no check engine light, no codes, and power is back to normal levels.
So HouTexRunner I'm pleased with McRee Ford in Dickinson TX if you're looking for a place to go. I'd avoid Mak Haik Ford in Pasadena. They are decent to deal with if you're buying from them, but their service dept is no good.
So HouTexRunner I'm pleased with McRee Ford in Dickinson TX if you're looking for a place to go. I'd avoid Mak Haik Ford in Pasadena. They are decent to deal with if you're buying from them, but their service dept is no good.
6.7 Weight Loss
Joined: Jun 2017
Posts: 1,141
Likes: 5
From: Woodbury CT
I also had a DEF issue with my 2013 when it had 40 something thousand miles on it and was past the standard warranty which the dealership I took the truck to covered under the emissions warranty. Glad to see there are other dealerships out there that know the meaning of customer service. Pi$$e$ me off to no end when a dealership does what happened to HouTexRunner. There is obviously a manufacturing issue with this system, something on a 70 - 80 thousand dollar vehicle should not fail at 60,000 miles in 3 years. I get Ford is in the business to make money, at some point you have to cut the rope, just don't think it's 3 years 60,000 miles on a system that have had so many failures. Which oh by the way Ford has updated and when replaced no longer fails. Not bashing Ford here, stuff happens, stuff is no longer over engineered, bashing dealerships that refuse to help.
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