Sync 3 Touch Screen Ghost!
Thread Starter
|
Laughing Gas
Joined: Oct 2013
Posts: 1,028
Likes: 22
From: MA
Sync 3 Touch Screen Ghost!
So here's an oddball issue. My truck got detailed today - and as I'm driving it later on the Touchscreen on the Sync 3 unit is selecting "phone" or "apps" all by itself. Sometimes it switches right over, sometimes the button is greyed out like a half press for a few seconds and the screen is frozen until that screen is selected. Only thoughts are that it could be some result based on the kind of cleaner they used? As soon as I got home I'll clean it with screen cleaner and see if that fixes it, but boy is this annoying. Anyone else ever run into this?!
Logistics Pro
Joined: Apr 2017
Posts: 3,674
Likes: 51
From: SoCal
You have something on the screen that's causing a resistive or capacitive response. Just wipe it down with a terry cloth and see if that gets it off. If not, use something on abrasive like a monitor cleaner.
Thread Starter
|
Laughing Gas
Joined: Oct 2013
Posts: 1,028
Likes: 22
From: MA
Originally Posted by Tricon
You have something on the screen that's causing a resistive or capacitive response. Just wipe it down with a terry cloth and see if that gets it off. If not, use something on abrasive like a monitor cleaner.
Lead Driver
Joined: Dec 2016
Posts: 5,650
Likes: 243
From: GA
So here's an oddball issue. My truck got detailed today - and as I'm driving it later on the Touchscreen on the Sync 3 unit is selecting "phone" or "apps" all by itself. Sometimes it switches right over, sometimes the button is greyed out like a half press for a few seconds and the screen is frozen until that screen is selected. Only thoughts are that it could be some result based on the kind of cleaner they used? As soon as I got home I'll clean it with screen cleaner and see if that fixes it, but boy is this annoying. Anyone else ever run into this?!
Thread Starter
|
Laughing Gas
Joined: Oct 2013
Posts: 1,028
Likes: 22
From: MA
For whatever it's worth, Tricon was (of course) onto the right track - I gave the screen a good cleaning with some touch screen cleaning wipes and then another hour of driving showed the issue to be solved. I'm sure it must have been something on the screen causing that to happen, and THANKFULLY, Gabar, the APIM appears to be fine. I'll tell you that was the first thing through my mind too - APIM is toast. Same thought process and fortunately it seems like it was just a dirty screen - waste of a thread but thanks to you both!
Senior User
Joined: Jan 2004
Posts: 256
Likes: 7
From: Colorado
You say you just had it detailed. The detailer probably sprayed some cleaner on the screen and it ran down below the bezel and was making the screen think it was being touched. You wiped it and the rest evaporated. I would mention that to the shop if you go there frequently. Spray the cloth first, then clean.....
Trending Topics
Thread Starter
|
Laughing Gas
Joined: Oct 2013
Posts: 1,028
Likes: 22
From: MA
Originally Posted by lariatbob
You say you just had it detailed. The detailer probably sprayed some cleaner on the screen and it ran down below the bezel and was making the screen think it was being touched. You wiped it and the rest evaporated. I would mention that to the shop if you go there frequently. Spray the cloth first, then clean.....
FTE Stories
Ford Trucks for Ford Truck Enthusiasts
Top 10 Fords at 2026 Carlisle Ford Nationals
Joe Kucinski
3 Best / 3 Worst Parts of Modern Ford Ownership
Brett Foote
10 Amazing Upgrades That Solve Common Ford Truck Owner Headaches
Pouria Savadkouei
Every 2026 Ford Engine Explained
Brett Foote
10 Ugly Ford Trucks That We Still Kinda Love
Joe Kucinski
10 Things Every Truck Owner NEEDS (2026 Edition)
Michael S. Palmer
Rezvani's Latest Post-Apocalyptic Monster Is a Ford F-150 Raptor Underneath
Verdad Gallardo
Top 10 Most Expensive Ford Trucks Ever Sold on Bring a Trailer
Joe Kucinski
2027 Ford Super Duty Buyer's Guide (Every Model, Engine, & Package)
Brett Foote
Lead Driver
Joined: Dec 2016
Posts: 5,650
Likes: 243
From: GA
For whatever it's worth, Tricon was (of course) onto the right track - I gave the screen a good cleaning with some touch screen cleaning wipes and then another hour of driving showed the issue to be solved. I'm sure it must have been something on the screen causing that to happen, and THANKFULLY, Gabar, the APIM appears to be fine. I'll tell you that was the first thing through my mind too - APIM is toast. Same thought process and fortunately it seems like it was just a dirty screen - waste of a thread but thanks to you both!
Glad to hear that all it took was a simple cleaning with a different product.
Thread
Thread Starter
Forum
Replies
Last Post