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Sep 8, 2018 | 04:40 PM

Philip Saraiva

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Sync not working

Hello! I went to press the Sync button and it isn’t working. Is there a way to reset it?

Sep 8, 2018 | 10:51 PM

mxer0022

Cargo Master

Joined: Feb 2008

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From: Tooele, UT

Are you talking about the button on the steering wheel?

Sep 9, 2018 | 05:59 AM

Philip Saraiva

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Quote:

Originally Posted by mxer0022

Are you talking about the button on the steering wheel?

yes the button on the steering wheel. When you press the button you are supposed to hear the Sync lady speak. It doesn’t do that anymore.

Sep 9, 2018 | 11:22 AM

mxer0022

Cargo Master

Joined: Feb 2008

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From: Tooele, UT

Do the other buttons work on the steering wheel?

Sep 10, 2018 | 07:27 AM

Chuck-B

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Joined: Jun 2017

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From: Woodbury CT

Mine stopped working twice. I pulled the battery cables, someone else posted that they pulled the fuse to the entertainment center. I'll probably go the fuse route next time, with the truck off and the key out of the ignition pull the fuse, wait a minute, put it back in and give it a shot. If that doesn't work I would go the battery route. Remember your entertainment center is a computer that runs an operating system named Sync which is written by Microsoft. A reboot usually solves the problem.

Sep 10, 2018 | 08:18 AM

HRTKD

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From: Wyoming

There is a master reset for Sync. It's in the menu.

Sep 10, 2018 | 12:09 PM

L3dford

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Joined: Jul 2015

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Quote:

Originally Posted by Chuck-B

Remember your entertainment center is a computer that runs an operating system named Sync which is written by Microsoft. A reboot usually solves the problem.

It's actually called Windows Embedded Automotive 7. Hence the need to reboot it sometimes. Every once in a while my radio will lock up so I'll pull the fuse, put it back in and all is good again.