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SYNC help

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Old Jul 23, 2012 | 09:04 AM
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SYNC help
My SYNC voice commands witch I refer to as " Shiela" has quit working. No voice and it does not recongnize phone. just dispalys " no phone" any ideals ???
 
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Old Jul 23, 2012 | 09:49 AM
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Shot in the dark

Did you turn off your bluetooth on your phone?
 
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Old Jul 23, 2012 | 10:03 AM
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X2^...That would be my guess...
 
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Old Jul 23, 2012 | 12:12 PM
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You say no voice, so when you press the SYNC button on the steering wheel what happens? Does it ask you for a command, or nothing at all?
 
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Old Jul 23, 2012 | 12:12 PM
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Yes. I made sure it was on.
 
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Old Jul 23, 2012 | 12:14 PM
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Does nothing when I press "Voice" it is like the button does not work. Press Phone and no phone appears
 
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Old Jul 23, 2012 | 12:19 PM
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If you check on your phone, does it show that the phone is connected to SYNC?
 
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Old Jul 23, 2012 | 12:47 PM
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Sounds to me like your sync is dead. Your phone won't connect, sync won't talk to you, and the blank stare "no phone" response. I think Shiela is brain dead.

Time for a trip to your dealer.
 
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Old Jul 23, 2012 | 01:13 PM
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Pop fuse 29 (pass side kick panel, bottom of the second row) out for a bit and give "Shiela" a reboot. I've had to do this a couple times in the past.
 
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Old Jul 23, 2012 | 08:40 PM
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My SYNC quit relaying my vehicle health reports. I ended up doing a master boot of SYNC and then going to the web site and downloading an upgrade. She's all good for now.
 
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Old Jul 24, 2012 | 04:04 PM
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How much of a bad encounter did you have with Sheila in real life that you carried that name to this truck's voice?
 
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Old Jul 24, 2012 | 04:08 PM
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We call ours Selma, from the old tv show Time Trax.
 
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Old Jul 30, 2012 | 10:34 AM
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Pulled fuse # 29 and reset. Shiela is happy now thanks !!!!!
 
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