SYNC 3 APIM Issues
Sick 'n Tired
Joined: May 2006
Posts: 2,969
Likes: 47
From: League City, TX
My Sync3 took a dump last summer. Took it to the dealer twice. Both times they returned the truck saying its fixed. Steadily has gotten worse and now is completely useless. I am going to start checking the wiring harness connections for corrosion. I don't have a wiring diagram for the vehicle and I am concerned that if i disconnect the wrong harness I may set one of the air bags off. Do you know which harness connection they fixed?
Thanks in advance.
Thanks in advance.
EDIT: Your profile says you're in TX, I'm guessing Bolivar Peninsula. Cook Ford in Texas City replaced mine last summer. They stumbled their way thru it, but they figured it out. McRee should know as well...but good luck getting an appt any time soon.
Sick 'n Tired
Joined: May 2006
Posts: 2,969
Likes: 47
From: League City, TX
Previous model years and other models have had TSBs and warranty extensions deployed due to continued failures. Ford seems OK with these things failing as opposed to fixing them permanently.
New User
Joined: Oct 2015
Posts: 9
Likes: 0
I feel your pain. My 2011 XLT sync system went out two years ago. I paid $865. for a new APIM and another two hundred to replace a six inch connector wire to the door speaker. A month later radio goes out again. I decided on an after market radio installed for $650. Then the door speaker went out (bad connection) where the tech had to take the door off so as to complete a "home run" to the new radio. Another $280. ( I have to have sound). Now the other door speaker is going in and out. The truck had 51 K when all this started.
Ford should hang their head in shame at the fact they cannot build a reliable sound system.
The sync system is a piece of junk. I don't know which sync system I have 1, 2, or three but my guess is they all blow.
Anybody else have a similiar story ?
Ford should hang their head in shame at the fact they cannot build a reliable sound system.
The sync system is a piece of junk. I don't know which sync system I have 1, 2, or three but my guess is they all blow.
Anybody else have a similiar story ?
Lead Driver
Joined: Oct 2014
Posts: 5,945
Likes: 1,359
From: NY/Canada border
I bit the bullet and paid the $407 to replace APIM... Still having issue now that if I have XM playing and shut down truck, after about 5 minutes, when I start it back up it has changed to some random FM radio station... Already talked to dealer to make them aware. Taking back in next week.
Only solution I've found so far is to shut the head unit down before you turn the key off.
New User
Joined: Oct 2015
Posts: 9
Likes: 0
For me turning the head unit off before the key would not work as the radio would just stop working while on and would not come back on even after a re start.
Microsoft developed this system. Is it any wonder why it doesn't work ?
I have spent over two thousand dollars just so I can listen to music in a vehicle I drive about three thousand miles a year.
A fool and his money is soon parted !
Microsoft developed this system. Is it any wonder why it doesn't work ?
I have spent over two thousand dollars just so I can listen to music in a vehicle I drive about three thousand miles a year.
A fool and his money is soon parted !
Laughing Gas
Joined: Jun 2018
Posts: 939
Likes: 8
From: DFW
For me turning the head unit off before the key would not work as the radio would just stop working while on and would not come back on even after a re start.
Microsoft developed this system. Is it any wonder why it doesn't work ?
I have spent over two thousand dollars just so I can listen to music in a vehicle I drive about three thousand miles a year.
A fool and his money is soon parted !
Microsoft developed this system. Is it any wonder why it doesn't work ?
I have spent over two thousand dollars just so I can listen to music in a vehicle I drive about three thousand miles a year.
A fool and his money is soon parted !
Logistics Pro
Joined: Apr 2017
Posts: 3,674
Likes: 51
From: SoCal
For me turning the head unit off before the key would not work as the radio would just stop working while on and would not come back on even after a re start.
Microsoft developed this system. Is it any wonder why it doesn't work ?
I have spent over two thousand dollars just so I can listen to music in a vehicle I drive about three thousand miles a year.
A fool and his money is soon parted !
Microsoft developed this system. Is it any wonder why it doesn't work ?
I have spent over two thousand dollars just so I can listen to music in a vehicle I drive about three thousand miles a year.
A fool and his money is soon parted !
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Laughing Gas
Joined: Jun 2018
Posts: 939
Likes: 8
From: DFW
Well yes it does work on their OS however Ford was much more active in the development of this version than on the previous 2 with Microsoft. One of the reasons they left Microsoft which today looks like a questionable call at best.
Lead Driver
Joined: Dec 2016
Posts: 5,650
Likes: 243
From: GA
......6 months and counting.Good thing that Apple CarPlay works flawless for me otherwise there’d be a real problem. Lol ��
Lead Driver
Joined: Oct 2014
Posts: 5,945
Likes: 1,359
From: NY/Canada border
For me turning the head unit off before the key would not work as the radio would just stop working while on and would not come back on even after a re start.
Microsoft developed this system. Is it any wonder why it doesn't work ?
I have spent over two thousand dollars just so I can listen to music in a vehicle I drive about three thousand miles a year.
A fool and his money is soon parted !
Microsoft developed this system. Is it any wonder why it doesn't work ?
I have spent over two thousand dollars just so I can listen to music in a vehicle I drive about three thousand miles a year.
A fool and his money is soon parted !
Laughing Gas
Joined: Jun 2018
Posts: 939
Likes: 8
From: DFW
WOW-STILL??? Unbelievable. Feel for you!
Laughing Gas
Joined: Jun 2018
Posts: 939
Likes: 8
From: DFW
He has a F150. Different unit.