Okay so many of us have had issues with the 10 speed transmission. The issues vary in severity from odd shifts,clunks,whines to destruction. My transmission had very distinct clunking and horrible driving characteristics from right at 500 miles or so. The shifting in traffic was akin to driving a stick and dumping the clutch. The downshifts at times were hard enough to get the bed to bounce and the wheels to lockup. This was especially scary when the truck would do it on ice covered roads and I would skid momentarily.

Things actually improved with the truck and the transmission behavior was normal from 3,000 miles to about 14,000 miles. Then it suddenly returned with a vengeance. The dealership identified a defective valve body and was advised by Ford hotline to replace valve body and road test. I received the truck back and things were improved but an odd downshift thid into third gear was now present. With the downshift thud was also a new clunk into third gear upon coasting in traffic down a slight grade. This clunk was more of a delay upshifting out of second on its on which resulted in unexpected acceleration because you could definitely feel it went to a neutral state between second and third during coasting.

I had planned to make an appointment to get these new issues checked out. However yesterday afternoon on my way home in traffic the truck had a distinct issue shifting from a dead stop. Once going it would rapidly start shifting from fifth to 3rd with the throttle remaining unchanged. I tried to maneuver 4 lanes over to the shoulder and within a half mile the transmission temp was past 275 degrees and the wrench icon was on. Also displayed "See Manual" on the dash. I idled the truck and brought the fluid temp down to 196 in about 8 mins.

I limped the truck to the dealership and within 300 feet of the dealership the fluid went up past 260 degrees I again tried to make it to the shoulder. This time as I looked back I couldn't see the vehicles behind me. There was so much smoke I knew at that point the front seal had let loose and I couldn't do anything but get to the shoulder and coast to the dealership.

To have this many issues with a new truck is unacceptable. I have not been able to get ahold of Ford customer service because there is a constant wait time when calling. I also notice the Ford customer service representatives are no longer active on this site. I want to know if anyone else has had issues similar and what routes you were able to take that gave you a good outcome? I know of at least two guys that had full transmission replacements but no follow up from them.

 

Man that sux. if i get another truck before retiring, think i will be looking at a gently used '17. Between the 10 speed and the new 5.0, i'll stick with the tried and true.

 

It`s cool to have the first of something but one must always remember that being first also means being the Guinea Pig.

Common growing problems with the new 10 speed which should be sorted out by late 2019 or early 2020 model year.

The same thing happened with the 6 speed.

 

Something I haven't quiet figured out yet. These trucks are all built using the same parts and supposedly the same assembly process. There are a few variable that I can think of that could be contributing to some of these issues such as assembly process, tolerances in machined parts and the programming where programming applys. It would make sense to me if the components that are in fact having the most common failures at the assembly level would have more frequent testing to detect those failures.

The only other variable is the driver. Short of abuse I don't understand how that could be contributing to the failures.

 

That's to bad your having troubles with your new truck. But on the positive side hopefully now you will get a new transmission and have your problems fixed once and for all. Not trying to take away from your thread but I have actually been impressed with how few problems they have been having with the 10 speed for how new a design they are. I was expecting when it came out trucks would be having problems left right and centre.

 

Who are these many people?
I don't recall seeing many posts about these issues.

Mine had some funky shifting at first, but nothing that didn't work itself out through break in.

 

My '17 is right at 14k miles and no issues- but then again mine has the engine and transmission tuned by 5 Star.

With one year of experience the '18's should be better than the '17's. Sounds like you got a lemon

 

Wow. But some early stuff on something new will have issues....unfortunately

 

The first issue with your 10spd is unfortunate. But, IMHO, I would be looking closely at the dealer service dept on the second issue. Maybe they fumbled fixing it to begin with.

Sorry to hear of the troubles. But, hopefully the techs can get it sorted.


biz

 

Okay here is an update. I contacted Ford and finally got to talk to a real person! The rep took all my information down and generated a case number for me. A regional representative contacted me and contacted the dealship on my behalf. I really must say Ford really stepped up on this and offered to put me in a rental truck and gave me an extended powertrain ESP to cover future issues. I must say this really was awesome on their part. The transmission is still awaiting diagnosis which should be by Friday. I will update again with the route they take for repair.

 

This is very very concerning to me as GM and Ford designed this transmission together. The electronics and tuning should be different but the bones are all the same. The 10 speed just made it's way into the Silverado for 2018, it'll be interesting if GM has any similar issues.

But, let's be fair. In 2009 when the 6 speed made it's way into the F-150, it was quirky as all get out. Erratic shifting issues, etc.

 

It's great to hear that they are making it right! Curious to know what the failure turns out to be.

Right...and this has been done before. The 6-speed FWD transmission Ford and GM have been using for about 10 years was a joint venture, and they have proven to be pretty solid for the most part.

 

OP -- Can you get an update on your transmission issues??

Would really like to hear what happened...and how it was fixed properly...



biz

 

Yeah, it's been a couple of weeks, any news on what it was or what they did to it? From day one I've been amazed by mine. I even texted a neighbor, who put me onto this truck because she has an F250 she swears by, telling her that my transmission feels like a CVT when it shifts in ECO mode where I always drive it up to now. I can't feel when it shifts. It could also be the way I drive my vehicles.

 

I do have an update. The dealership and ford have diagnosed the truck with having a failed clutch pack and a bad wiring harness. However they will not be replacing the transmission but installing replacement parts instead . This is unbelievable to me, the transmission has had a major failure and it has contamination in the entire system including the cooler and torque converter. They simply refuse to listen when I tell them this is not an acceptable repair and it is doomed for failure. How do they expect components that have been overheated and contaminated to last? I feel like the dealership is using my truck as a test mule for their own learning experience and I am tired of it!