Ford Remote Access App
Junior User
Joined: Jun 2017
Posts: 78
Likes: 0
Is Ford phasing out the support because of problems with it? The dealership just put the 4th battery in my truck in 6 months; they are fairly certain that the module is causing it. Asked me to leave it unplugged for a while and see if I am still having battery issues.
Elder User
Joined: Sep 2016
Posts: 601
Likes: 55
They are phasing it out because it has been replaced with a new service/hardware in some sync 3 vehicles. I heard rumors that the 2018 will support the new service but I have not seen that confirmed.
What I'd like to know is if it is supported in the 2018 model is it something we can upgrade ours too or is it integrated into the head unit?
Elder User
Joined: Sep 2016
Posts: 601
Likes: 55
Parasitic drains are not that difficult to troubleshoot they should be able to tell whether the unit is causing it or not.
Lead Driver
Joined: Oct 2014
Posts: 5,946
Likes: 1,359
From: NY/Canada border
Fairway told me to get back to them if I had no luck with Banner. I did so and asked them to put a package & price together for me, as they offered to source the parts from those left available in the network. That's been kind of the end of the line there also.
Maybe that's a sign to wait for Ford's new offering. But that means no starting my pickup via phone this winter when I'm at the last stop of my job before heading back to park the company truck.
Elder User
Joined: Sep 2016
Posts: 601
Likes: 55
Day 2 after being sent to Bobby's voicemail and leaving a message. No answer.
Fairway told me to get back to them if I had no luck with Banner. I did so and asked them to put a package & price together for me, as they offered to source the parts from those left available in the network. That's been kind of the end of the line there also.
Maybe that's a sign to wait for Ford's new offering. But that means no starting my pickup via phone this winter when I'm at the last stop of my job before heading back to park the company truck.
Fairway told me to get back to them if I had no luck with Banner. I did so and asked them to put a package & price together for me, as they offered to source the parts from those left available in the network. That's been kind of the end of the line there also.
Maybe that's a sign to wait for Ford's new offering. But that means no starting my pickup via phone this winter when I'm at the last stop of my job before heading back to park the company truck.
Has there been any confirmation that the new offering (Sync Connect I think) will be able to be added to our trucks?
Lead Driver
Joined: Oct 2014
Posts: 5,946
Likes: 1,359
From: NY/Canada border
Nothing that I've seen. Just speculation on my part that they'd make it backward compatible for the '17's if they're doing away with the old module & app.
Elder User
Joined: Sep 2016
Posts: 601
Likes: 55
That would be nice. I have the current setup but the new Sync Connect does several things that the remote app does not.
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Lead Driver
Joined: Oct 2014
Posts: 5,946
Likes: 1,359
From: NY/Canada border
I've found both modules online for just over $300 total. My question now - is there some sort of hood switch required to be on the truck like I needed for the 2016 model?
I believe I read here that RMU DL3Z-19A360B and VSS FT4Z-19A361A will work, even though an ebay vehicle compatibility chart says no for 2017/6.2.
I believe I read here that RMU DL3Z-19A360B and VSS FT4Z-19A361A will work, even though an ebay vehicle compatibility chart says no for 2017/6.2.
Lead Driver
Joined: Oct 2014
Posts: 5,946
Likes: 1,359
From: NY/Canada border
No comments on if a hood switch is required like on the previous body style?
It's the only thing that held me back from buying modules this afternoon after not getting replies from Banner and Fairway.
I know that I've not seen one on my 2017. The truck has no factory remote start, just the usual lock/unlock/panic in the flip key.
It's the only thing that held me back from buying modules this afternoon after not getting replies from Banner and Fairway.
I know that I've not seen one on my 2017. The truck has no factory remote start, just the usual lock/unlock/panic in the flip key.
Logistics Pro
Joined: Apr 2017
Posts: 3,674
Likes: 51
From: SoCal
No comments on if a hood switch is required like on the previous body style?
It's the only thing that held me back from buying modules this afternoon after not getting replies from Banner and Fairway.
I know that I've not seen one on my 2017. The truck has no factory remote start, just the usual lock/unlock/panic in the flip key.
It's the only thing that held me back from buying modules this afternoon after not getting replies from Banner and Fairway.
I know that I've not seen one on my 2017. The truck has no factory remote start, just the usual lock/unlock/panic in the flip key.
Lead Driver
Joined: Oct 2014
Posts: 5,946
Likes: 1,359
From: NY/Canada border
Downloaded the app and it still has my previous SIM information there. No provision that I can find in the app to delete it. That module & SIM went with the previous truck. I'll have to try and contact SpinDance when the new stuff arrives.
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