sync help
Cargo Master
Joined: Nov 2005
Posts: 2,051
Likes: 10
From: TEXAS
Go online to the Ford site and register your VIN. I know on my 2013 there is a warranty extension on the radio due to a known issue with communication. See if this doesn't apply to your vehicle and then contact a local Ford dealership and discuss the problem to see if it wouldn't be covered under this warranty extension.
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Freshman User
Joined: May 2016
Posts: 32
Likes: 0
Well its goin to dealer tommorow. On the way home check engine light came on so I stopped in to the dealer and the Egr cooler is clogged...
They also said sync likely needs a software update. $150. We'll see how it goes...
They also said sync likely needs a software update. $150. We'll see how it goes...
Freshman User
Joined: Jun 2011
Posts: 28
Likes: 0
$150 for a Sync update that likely won't work. Good Luck.
https://www.ford-trucks.com/forums/1...l#post16295974
https://www.ford-trucks.com/forums/1...l#post16295974
Posting Guru
Joined: Sep 2009
Posts: 2,015
Likes: 4
From: Lakehills, TX
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Freshman User
Joined: May 2016
Posts: 32
Likes: 0
Told me that the APIM modulet is toast 750.00 . Wtf... this is B.S. ford knows this is an issue and only covers so.e vin numbers....
Senior User
Joined: Dec 2004
Posts: 441
Likes: 0
From: Cave Springs, AR
There's a ton of APIM modules on ebay for $50-$100. Maybe consult with your dealer and see if they can be programmed for your truck.
My APIM only has one USB port, and I'd like to have two. So I talked to my buddy at the dealership and asked if they were interchangeable. He didn't know, said we could try it if I bought one. I'm trying to decide if I want to risk $50-$100 to find out of it will work.
-J
My APIM only has one USB port, and I'd like to have two. So I talked to my buddy at the dealership and asked if they were interchangeable. He didn't know, said we could try it if I bought one. I'm trying to decide if I want to risk $50-$100 to find out of it will work.
-J
Postmaster
Joined: Aug 2015
Posts: 3,146
Likes: 32
From: Maryville, TN
If you just bought this thing, make the dealer fix it. My dealer would no questions asked, maybe because they want my return business, and I've bought a bunch of vehicles, or maybe it's the 3 day buy back law. They also don't want the reputation of selling vehicles with issues.
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Freshman User
Joined: May 2016
Posts: 32
Likes: 0
If you just bought this thing, make the dealer fix it. My dealer would no questions asked, maybe because they want my return business, and I've bought a bunch of vehicles, or maybe it's the 3 day buy back law. They also don't want the reputation of selling vehicles with issues.
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Freshman User
Joined: May 2016
Posts: 32
Likes: 0
I checked the fuse marked sync, and it was fine. Buy maybe the aux 12v outlet has something to do with it? Wishful thinkin.....
Moderator
Joined: May 2004
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From: Home Base Nebraska
Denny