Customer Satisfaction Program 15M02
Hotshot
Joined: Nov 2013
Posts: 10,107
Likes: 96
From: Hempstead, TX
Got my letter yesterday. If any of the 4 probes fail while it is leaning against the wall in the corner of my garage, it is nice to know it is covered - lol. I still have two new spares in my glove box too.
Laughing Gas
Joined: Feb 2009
Posts: 914
Likes: 1
From: New Braunfels, Texas
I got mine yesterday - so far three of the four have been replaced, nice to know that the last one will be covered if and when it goes too. I was surprised when they replaced the last one (about a month or so ago), under warranty; I guess the dealership knew about this program before any of us did.
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Tuned
Joined: Nov 2011
Posts: 473
Likes: 45
From: Berryville, AR
I got mine yesterday - so far three of the four have been replaced, nice to know that the last one will be covered if and when it goes too. I was surprised when they replaced the last one (about a month or so ago), under warranty; I guess the dealership knew about this program before any of us did.
Junior User
Joined: Dec 2010
Posts: 95
Likes: 0
From: El Paso
I got my letter yesterday for my 2011 with 49K on it. I had to replace one last month - truck was out of warranty. I bought 2 sensors from an out of state Ford dealership (I have receipt) even though I only needed one. I still have one as a spare. The letter says to go to the dealer for reimbursement not to contact Ford. Has anyone who changed the sensors themselves been reimbursed for just the sensor(s)?
Laughing Gas
Joined: Feb 2009
Posts: 914
Likes: 1
From: New Braunfels, Texas
No, they were all replaced under warranty. One snuck in under the deadline they had last fall, before this came out. Evelyn's timing is superb.
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You never know, one could have already failed!
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