Notices
6.7L Power Stroke Diesel 2011-current Ford Powerstroke 6.7 L turbo diesel engine

Customer Satisfaction Program 15M02

Thread Tools
 
Search this Thread
 
Old Apr 30, 2016 | 11:32 AM
  #1  
Joe/GA's Avatar
Joe/GA
Thread Starter
|
Tuned
10 Year Member
Liked
Loved
Community Favorite
Joined: Nov 2011
Posts: 473
Likes: 45
From: Berryville, AR
Customer Satisfaction Program 15M02

Did y'all get your letter today? Seems Ford is going to warranty our EGT Sensors out to 11 years or 120,000 miles. That covers parts and labor.

That works for me, even though I haven't had any EGT sensor issues. Knocking on wood!
 
Reply
Old Apr 30, 2016 | 11:49 AM
  #2  
jonrjen's Avatar
jonrjen
Cargo Master
Joined: Nov 2005
Posts: 2,051
Likes: 10
From: TEXAS
I hope this means that the dealerships will be keeping them in stock. I picked up a couple and keep them in the truck for emergency purpose.

I remember not to long ago that the dealership parts inventory was 0 on hand or available. I didn't want to be caught with my EGT pants down if you know what I mean.

But, good for Ford stepping up to the plate on the warranty extension. Will they also cover a free tow for such breakdowns?
 
Reply
Old Apr 30, 2016 | 01:05 PM
  #3  
Joe/GA's Avatar
Joe/GA
Thread Starter
|
Tuned
10 Year Member
Liked
Loved
Community Favorite
Joined: Nov 2011
Posts: 473
Likes: 45
From: Berryville, AR
Originally Posted by jonrjen
I hope this means that the dealerships will be keeping them in stock. Hmmm...I hope so, too. I wonder if I should keep one on hand. What do they cost?

I remember not to long ago that the dealership parts inventory was 0 on hand or available. I didn't want to be caught with my EGT pants down if you know what I mean.

But, good for Ford stepping up to the plate on the warranty extension. Will they also cover a free tow for such breakdowns?
Good question. I didn't see that in the letter, so I would think not.
 
Reply
Old Apr 30, 2016 | 01:57 PM
  #4  
Just Strokin's Avatar
Just Strokin
Post Fiend
Joined: Nov 2001
Posts: 6,748
Likes: 118
From: Tallassee, ALabama
I got my letter for my 2015....put it in glovebox with other papers....ESP papers...
 
Reply
Old Apr 30, 2016 | 04:26 PM
  #5  
Bite N Hold's Avatar
Bite N Hold
Senior User
Joined: Oct 2014
Posts: 194
Likes: 0
From: S Florida
Got it also and that is great.....but what about after that???? I think a fix to the problem would be better!!!
 
Reply
Old Apr 30, 2016 | 04:31 PM
  #6  
Desert Don's Avatar
Desert Don
Hotshot
15 Year Member
Liked
Loved
Community Favorite
Joined: Oct 2006
Posts: 10,135
Likes: 7,937
From: Texas
A fix would be great! But, has anyone heard of the 15's and 16's having EGT sensor problems? I personally have not.
 
Reply
Old Apr 30, 2016 | 05:13 PM
  #7  
senix's Avatar
senix
Super Moderator
15 Year Member
Liked
Loved
Top Answer: 1
Joined: Aug 2008
Posts: 37,375
Likes: 1,860
From: Frederick, MD
Club FTE Gold Member
got my letter today as well.

It is also posted on the ford owner website.
 
Reply
Old Apr 30, 2016 | 05:51 PM
  #8  
djousma's Avatar
djousma
Logistics Pro
20 Year Member
Liked
Loved
Community Favorite
Joined: Mar 2005
Posts: 3,522
Likes: 2,474
From: West Michigan
Got the letter today too....for my now gone 2011. Into the trash it went!
 
Reply
FTE Stories

Ford Trucks for Ford Truck Enthusiasts

story-0

Top 10 Ford Truck Tragedies

 Joe Kucinski
story-1

AEV FXL Super Duty - the Super Duty Raptor Ford Doesn't Make

 Brett Foote
story-2

Lobo Vs Lobo: Proof the F-150 Lobo Should Be Even Lower!

 Michael S. Palmer
story-3

Ford's 2001 Explorer Sportsman Concept Looks For a New Home

 Verdad Gallardo
story-4

10 Best Ford Truck Engines We Miss the Most!

 Joe Kucinski
story-5

2026 Shelby F-150 Off-Road: Better Than a Raptor R?

 Brett Foote
story-6

2027 Super Duty Carhartt Package First Look: 12 Things You NEED to Know!

 Michael S. Palmer
story-7

10 Most Surprising 2026 Ford Truck Features!

 Joe Kucinski
story-8

Top 10 Ford Trucks Coming to Mecum Indy 2026

 Brett Foote
story-9

5 Best / 5 Worst Ford Truck Wheels of All Time

 Joe Kucinski
Old Apr 30, 2016 | 07:16 PM
  #9  
bigredtruckmi's Avatar
bigredtruckmi
Lead Driver
Veteran: Navy
Joined: Jan 2005
Posts: 7,782
Likes: 221
From: Huntington Indiana
Club FTE Gold Member
Originally Posted by 99150
A fix would be great! But, has anyone heard of the 15's and 16's having EGT sensor problems? I personally have not.
No problems yet for ours
 
Reply
Old Apr 30, 2016 | 07:31 PM
  #10  
Dakster's Avatar
Dakster
Lead Driver
Joined: Dec 2013
Posts: 9,762
Likes: 115
Interesting. I guess that means if you paid for it you can submit your receipt?

Knock on wood, on my 2011 or my 2015 I haven't had that issue.
 
Reply
Old Apr 30, 2016 | 07:35 PM
  #11  
senix's Avatar
senix
Super Moderator
15 Year Member
Liked
Loved
Top Answer: 1
Joined: Aug 2008
Posts: 37,375
Likes: 1,860
From: Frederick, MD
Club FTE Gold Member
letter does not indicate a reimbursement process for those that have had to do the repair out of warranty.

I'd call ford customer service and inquire.
 
Reply
Old Apr 30, 2016 | 07:49 PM
  #12  
Dakster's Avatar
Dakster
Lead Driver
Joined: Dec 2013
Posts: 9,762
Likes: 115
Was just curious since I know a few people that have had to pay out of warranty, but within the guidelines of the letter. I checked my mail and I have not gotten it yet. But being this is Alaska, by next weekend I should get it...
 
Reply
Old Apr 30, 2016 | 09:46 PM
  #13  
Painted Horse's Avatar
Painted Horse
Lead Driver
20 Year Member
Photogenic
Photoriffic
Shutterbug
Joined: Nov 2005
Posts: 5,216
Likes: 4,219
From: Kaysville Utah
Well the two sensor I had fail on my 2011 were at 122,000 and 140,000 so this would not have helped at all.
 
Reply
Old May 1, 2016 | 07:20 AM
  #14  
Rattler1's Avatar
Rattler1
Senior User
Joined: Feb 2015
Posts: 268
Likes: 0
Originally Posted by jonrjen
.

But, good for Ford stepping up to the plate on the warranty extension. Will they also cover a free tow for such breakdowns?
I'm guessing the epa or dot probably had some say in the issue.

Your insurance should cover towing if Ford doesn't, which they should in my opinion since it is a known problem.
 
Reply
Old May 1, 2016 | 12:40 PM
  #15  
kper05's Avatar
kper05
Lead Driver
15 Year Member
Photogenic
Liked
Loved
Joined: Jan 2010
Posts: 6,600
Likes: 83
Club FTE Silver Member

Received mine yesterday. It's at least a small amount of help if needed other than Ford saying "tough luck." I do think Ford should have responded sooner to the EGT issues though.
 
Reply



All times are GMT -5. The time now is 09:11 AM.

story-0
Top 10 Ford Truck Tragedies

Slideshow: Top 10 Ford truck tragedies.

By Joe Kucinski | 2026-05-18 19:34:33


VIEW MORE
story-1
AEV FXL Super Duty - the Super Duty Raptor Ford Doesn't Make

And it might be even better than that.

By Brett Foote | 2026-05-18 19:26:42


VIEW MORE
story-2
Lobo Vs Lobo: Proof the F-150 Lobo Should Be Even Lower!

Slideshow: Does lowering an F-150 Lobo RUIN the ride quality?

By Michael S. Palmer | 2026-05-18 19:20:37


VIEW MORE
story-3
Ford's 2001 Explorer Sportsman Concept Looks For a New Home

Slideshow: Ford's bizarre fishing-themed Explorer concept has resurfaced after spending decades largely forgotten.

By Verdad Gallardo | 2026-05-12 18:07:46


VIEW MORE
story-4
10 Best Ford Truck Engines We Miss the Most!

Slideshow: The 10 best Ford truck engines we miss the most.

By Joe Kucinski | 2026-05-12 13:09:47


VIEW MORE
story-5
2026 Shelby F-150 Off-Road: Better Than a Raptor R?

Slideshow: first look at the 810 hp 2026 Shelby F-150 Off-Road!

By Brett Foote | 2026-05-12 12:50:07


VIEW MORE
story-6
2027 Super Duty Carhartt Package First Look: 12 Things You NEED to Know!

Slideshow: Everything You Need to Know about the 2027 Super Duty Carhartt Package!

By Michael S. Palmer | 2026-05-07 17:51:06


VIEW MORE
story-7
10 Most Surprising 2026 Ford Truck Features!

Slideshow: 10 most surprising Ford truck options/features in 2026.

By Joe Kucinski | 2026-05-05 11:17:22


VIEW MORE
story-8
Top 10 Ford Trucks Coming to Mecum Indy 2026

Slideshow: Here are the top 10 Fords coming to Mecum Indy 2026.

By Brett Foote | 2026-05-04 13:49:49


VIEW MORE
story-9
5 Best / 5 Worst Ford Truck Wheels of All Time

Slideshow: The 5 best and 5 worst Ford truck wheels of all time

By Joe Kucinski | 2026-04-29 16:49:01


VIEW MORE