Sync Woes
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Cross-Country
Joined: Oct 2015
Posts: 80
Likes: 7
Sync Woes
Well i have read thru most of these postings and on the ford site.
Nothing seems to apply to my situation.
2015 F-250 Synch, no touch/no nav. just the screen for the radio and limited synch features.
Two different droid phones paired and performed well.
After working well for 2 months since i bought the truck:
THEN.
Nothing. No Phone. No Phone menu. No Synch at all. No action when inserting usb drive. No response to pushing the phone button. No response to pushing the Synch button.
So I can’t do a reset because I can’t get to that menu item.
No joy calling 800 #. They did not seem to even understand what the different buttons did when the system was working correctly.
A "hard" reset is suggested in some cases. This just seems to be a matter of removing the neg battery cable.
Thanks in advance for a solution.
Nothing seems to apply to my situation.
2015 F-250 Synch, no touch/no nav. just the screen for the radio and limited synch features.
Two different droid phones paired and performed well.
After working well for 2 months since i bought the truck:
THEN.
Nothing. No Phone. No Phone menu. No Synch at all. No action when inserting usb drive. No response to pushing the phone button. No response to pushing the Synch button.
So I can’t do a reset because I can’t get to that menu item.
No joy calling 800 #. They did not seem to even understand what the different buttons did when the system was working correctly.
A "hard" reset is suggested in some cases. This just seems to be a matter of removing the neg battery cable.
Thanks in advance for a solution.
Lead Driver
Joined: Oct 2014
Posts: 5,943
Likes: 1,357
From: NY/Canada border
Yes. I've had to do this a couple of times in my 2014 F250. Unfortunately I don't remember which fuse it was. Should be noted in the owners manual.
No longer an issue since I went with an aftermarket head unit.
No longer an issue since I went with an aftermarket head unit.
Official Ford Rep
Joined: Jul 2013
Posts: 474
Likes: 0
Well i have read thru most of these postings and on the ford site.
Nothing seems to apply to my situation.
2015 F-250 Synch, no touch/no nav. just the screen for the radio and limited synch features.
Two different droid phones paired and performed well.
After working well for 2 months since i bought the truck:
THEN.
Nothing. No Phone. No Phone menu. No Synch at all. No action when inserting usb drive. No response to pushing the phone button. No response to pushing the Synch button.
So I can’t do a reset because I can’t get to that menu item.
No joy calling 800 #. They did not seem to even understand what the different buttons did when the system was working correctly.
A "hard" reset is suggested in some cases. This just seems to be a matter of removing the neg battery cable.
Thanks in advance for a solution.
Nothing seems to apply to my situation.
2015 F-250 Synch, no touch/no nav. just the screen for the radio and limited synch features.
Two different droid phones paired and performed well.
After working well for 2 months since i bought the truck:
THEN.
Nothing. No Phone. No Phone menu. No Synch at all. No action when inserting usb drive. No response to pushing the phone button. No response to pushing the Synch button.
So I can’t do a reset because I can’t get to that menu item.
No joy calling 800 #. They did not seem to even understand what the different buttons did when the system was working correctly.
A "hard" reset is suggested in some cases. This just seems to be a matter of removing the neg battery cable.
Thanks in advance for a solution.
Please schedule an appointment with your dealer to have SYNC reset. They're in the best position to resolve this for you.
Whitney
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zman2334
Audio & Video Systems, Navigation, Satellite Radio & Mobile Electronics
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Oct 18, 2011 06:53 PM
