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Ok I am getting a (6R140) transmission behaviour every morning drive or later in the day after the transmission cools down. This behaviour has been discussed on here before but I am seeking additional help from members and or Ford Customer service as well.
I am experiencing a 2-3 second delay of engagement when putting truck in Reverse. This happens EVERY time whether transmission is cold or warmed up. I am also having very hard/harsh shift fares going into 3rd gear and 5th gear with the 3rd gear being the worse of the two. Also experiencing these hard/harsh shift when downshifting as well.
I took the truck to my local dealer and I let it sit over night in their lot so they could experience it at its worst after sitting all night. They definitely recognized the issue. But since it wasn't throwing and codes they couldn't help me. I find this an unacceptable answer.
I brought to their attention that this issue is well documented online and a lot are having success with performing TSB 11-7-10 (replacing solenoids) They looked it up and said my truck doesn't apply to TSB because of the build date. My window sticker and VIN # implies the truck was built 10-11-2010. Which from my understanding, does fall under the required TSB. None the less, I insisted that I know I'm out of warranty and I will just pay to have this TSB performed. They refused.
What should I do?
I know everyday I run my truck with this issue it is decreasing the reliability of this transmission and it will most likely end with a full transmission replacement.
Is Cory from Ford Customer Service still on here? I could use your help please.
Thanks in advance.
...Is Cory from Ford Customer Service still on here? I could use your help please.
Thanks in advance.
Hey, Brander!
I wanted to touch base and make sure you were able to get in touch with my Canadian colleagues (FordServiceCA). Let me know if you need any assistance reaching out to them.
Hi Crystal,
Thanks for their contact. I have reached out to them and sent a PM but I have yet to hear back from anyone. If you could get the ball rolling on this I would really appreciate it.
Thanks!
Hi Crystal,
Thanks for their contact. I have reached out to them and sent a PM but I have yet to hear back from anyone. If you could get the ball rolling on this I would really appreciate it.
Thanks!
I just reached out to them, Brander; you should get a reply by the end of the day.