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Sync backup camera phone freezing problem

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Old Dec 31, 2014 | 02:39 PM
  #31  
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Isn't that the way it always is? Got to entice new owners but couldn't care less about current owners.
Even the salesman who sold me the current truck forgot my name as soon as the ink was dry on the contract! Must be he thinks a sale is a once in a lifetime event.
 
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Old Dec 31, 2014 | 02:43 PM
  #32  
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Originally Posted by Skip1970
boy i bet all owners with the old system are kicking themselves for not waiting for the good system thats comming out.
Who said the new system will be good? I do bet the 2035 models will be sweet so yeah I should have waited another 20 years like I did since my last truck.
 
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Old Dec 31, 2014 | 02:45 PM
  #33  
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pretty much like all computers or phones, phased out and not supported after 5 years, new hardware after that and isnt compatible. apple is know for these tactics for forcing you to upgrade hardware = $$ for them
 
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Old Jan 2, 2015 | 07:27 AM
  #34  
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Did some testing and here is what I found:
Test 1:
I start the truck and the phone syncs. If I put it in reverse it shows the camera and then in forward the screen changes to the phone display and freezes.
Test 2:
I start the truck and the phone syncs. If I press the home button and then I put it in reverse it shows the camera and then in forward, the screen stays on the home display and works fine. No freezing.
What I think is happening is that when the phone syncs, it changes to phone mode but still displays the home screen. Then it is all confused about what screen is being shown.
You might want to have your programmers check that theory out.
 
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Old Jan 5, 2015 | 04:35 PM
  #35  
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Originally Posted by Larry Straight
Did some testing and here is what I found:
Test 1:
I start the truck and the phone syncs. If I put it in reverse it shows the camera and then in forward the screen changes to the phone display and freezes.
Test 2:
I start the truck and the phone syncs. If I press the home button and then I put it in reverse it shows the camera and then in forward, the screen stays on the home display and works fine. No freezing.
What I think is happening is that when the phone syncs, it changes to phone mode but still displays the home screen. Then it is all confused about what screen is being shown.
You might want to have your programmers check that theory out.
I'm glad you found a workaround for now. Since you're still noticing this issue even after performing the master reset, I think it's a good idea for your dealer to take a look the next time you're in for service.

Kim
 
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Old Jan 3, 2016 | 09:01 AM
  #36  
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Has there by an updates issued to fix this freezing problem?
 
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Old Jan 5, 2016 | 06:23 PM
  #37  
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Originally Posted by Larry Straight
Has there by an updates issued to fix this freezing problem?
Hi Larry Straight,

Software updates are released through our website: https://owner.ford.com/tools/account...p-to-date.html

If your software is current, I have to agree with Kim. The dealership is your best bet.

Whitney
 
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Old Jan 23, 2016 | 05:44 PM
  #38  
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The update seems to work fine.


Why is it necessary to have so many warnings about this connecting, that connecting, check your surroundings, features disabled when not in park, etc.?
Has demographics shown that most Ford owners are retarded?
 
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Old Jan 24, 2016 | 12:19 AM
  #39  
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Originally Posted by Larry Straight
The update seems to work fine.


Why is it necessary to have so many warnings about this connecting, that connecting, check your surroundings, features disabled when not in park, etc.?
Has demographics shown that most Ford owners are retarded?
We keep making better and better idiots. Who know how to dial a lawyer.
 
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Old Jan 25, 2016 | 11:00 AM
  #40  
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suprized the truck dont call a lawyer after a collision
 
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Old Jan 25, 2016 | 06:38 PM
  #41  
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Guess I spoke too soon. It still freezes up!
I almost would rather rebuild a truck from the 70s without any computer crap on it!
 
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Old Jan 25, 2016 | 07:04 PM
  #42  
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Originally Posted by Larry Straight
The update seems to work fine.


Why is it necessary to have so many warnings about this connecting, that connecting, check your surroundings, features disabled when not in park, etc.?
Has demographics shown that most Ford owners are retarded?
Says the guy crying about his backup camera!!! Hahaha
 
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