My 2015 is doing the exact same thing. Very annoying.

 

I'm still having this problem.
As you can see from this thread, a Ford engineer asked me about it.
I gave them all request information and haven't heard from them since!
Must be Quality is no longer Job 1 at Ford!

 

Hey Crumm and Larry Straight,

I'm Kim. I'm one of the In-Vehicle Technology representatives that monitors this forum now.

I suggest performing this reset to your system: How to Perform a Master Reset | MyFord Touch | Ford.com

Once the master reset is completed, test the backup camera before any phones are paired to see if the screen freezes. Next, pair the phone: Pairing Your Smartphone to Use Ford SYNC with MyFord Touch | MyFord Touch | Ford.com Do you notice a difference?

Kim

 

I have did the master reset three times in the last few days. Master reset didn't help but the problem does only occur when iphone is paired.

 

I might add even though I don't know if it's related or a separate problem all together but the navigation is normally about 1/2 mile or more off. It shows me driving across rivers and out through the woods most of the time. Sometimes if I pull the sd card and plug it back in a few minutes later it will work for a little while but then ends up wandering off track again. If I punched in a destination and then followed the course it shows I would be putting the off road capabilities of the truck to a real test.

 

Crumm.....get your dealer to perform TSB 14-0037.

GLOBAL POSITIONING SATELLITE MODULE (GPSM) - NAVIGATION DISPLAY OFFSET OR INCORRECT POSITION BUILT ON OR BEFORE 1/6/2014

2013 Fiesta
2013-2014 C-MAX, Focus, Fusion, Mustang, Taurus
LINCOLN:
2013-2014 MKS, MKZ
FORD:
2013-2014 E-Series, Edge, Escape, Expedition, Explorer, F-Super Duty, Flex
LINCOLN:
2013-2014 MKT, MKX, Navigator

ISSUE
Some 2013-2014 vehicles equipped with SYNC® and/or MyFord Touch®, MyLincoln Touch® and built on or before 1/6/2014 may exhibit navigation display offset or incorrect position. The last known vehicle location may be displayed instead of current location, or the vehicle location may be displayed as off road from the current vehicle position.

ACTION
Reprogram the GPSM to the latest calibration using IDS release 89.02 or higher. Calibration files may also be obtained at Buy Motorcraft Parts Online | Official Motorcraft Auto Parts Site | FordParts.com.

OPERATION DESCRIPTION TIME
140037A Reprogram The GPSM Following The Service Procedure (Do Not Use With Any Other Labor Operations) 0.3 Hr.

WARRANTY STATUS:
Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

 

I recommend scheduling an appointment with your preferred Ford dealer about the GPS concern. Although off-roading can be fun, the navigation system is not designed to encourage it.

Have them take a look at the screen freezing issue as well. It may be helpful to bring your phone to the appointment.

Kim

 

when does the new system replace the microsoft sync, i was told blackberry was the new thing on the ford and they dumping sync by microsoft? are they ever gonna have a apple version?

 

Hi Skip1970,

SYNC 3 will be launched in 2015. Ford hasn't released specific information about when each model will make the switch yet. I am unable to speculate on future updates, but you can find more information about SYNC 3 here: Introducing SYNC 3 | Ford.com

Kim

 

All true.

Ford Swaps Out Microsoft for BlackBerry on Sync 3 | Digital - Advertising Age

 

Mine is a 2015 with a build date of 9/14 so this probably doesn't apply but we will check.

 

I am taking it in soon for a faulty mirror so I will show them this problem then.

 

Will vehicles with the current system get a update to the new system?

 

Great! Let me know how the dealership visit goes.

SYNC 3 includes new hardware along with new software. It will not be available to current owners.

Kim

 

boy i bet all owners with the old system are kicking themselves for not waiting for the good system thats comming out.