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2012 Explorer windshield wiper problem

 
  #1  
Old 02-25-2014, 07:02 AM
Down South 1
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2012 Explorer windshield wiper problem

My wipers are not working properly in intermittent positions and sometimes will not shut off. The problem is getting worse and is very annoying.

Sometimes when the wipers are turned off, they still run in the lowest intermittent setting. Sometimes when in any of the intermittent settings, the wipers stay on in the lower constant setting.

Any help would be appreciated.

Sam
 
  #2  
Old 02-26-2014, 08:11 AM
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Originally Posted by Down South 1 View Post
My wipers are not working properly in intermittent positions and sometimes will not shut off. The problem is getting worse and is very annoying.

Sometimes when the wipers are turned off, they still run in the lowest intermittent setting. Sometimes when in any of the intermittent settings, the wipers stay on in the lower constant setting.

Any help would be appreciated.

Sam
Hi Sam,

It sounds like it's time to bring this to the attention of your dealership so they can help. Let us know how things go; give me a shout via PM if you need my assistance following your appointment. Be sure to include your full name, best daytime phone number, VIN, mileage, and servicing dealership so I can start investigating options.

Crystal
 
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Old 02-14-2015, 04:14 PM
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Same problem!!!

Did you ever figure out what was causing this?? I am having the same issue with my 2012 explorer and it's making me crazy. I have resorted to never turning the intermittent switch! My husband accidentally turned it and they have been on since yesterday. I have taken it to get checked twice and they say they can't fix it unless it's happening when they check it. I'm so annoyed at this point.
 
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Old 02-16-2015, 12:50 PM
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Originally Posted by BrandowRE View Post
Did you ever figure out what was causing this?? I am having the same issue with my 2012 explorer and it's making me crazy. I have resorted to never turning the intermittent switch! My husband accidentally turned it and they have been on since yesterday. I have taken it to get checked twice and they say they can't fix it unless it's happening when they check it. I'm so annoyed at this point.
Welcome to the forum, BrandowRE. How many miles are on your Explorer? I'll see what I can do to assist.

Crystal
 
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Old 02-18-2015, 08:29 AM
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Old 06-25-2015, 09:12 PM
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Unhappy Wipers continue to run intermittently

Has a fix been determined for this problem yet? Does anyone know if the ford dealer can fix and if they will fix at no cost?
 
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Old 06-26-2015, 08:39 AM
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Originally Posted by Kacooper View Post
Has a fix been determined for this problem yet? Does anyone know if the ford dealer can fix and if they will fix at no cost?
Hi Kacooper,

Welcome to the site! Your dealer's service manager will be in the best position to tell you if a particular repair can be made under your warranty. How many miles are on your Explorer? I'm here to help!

Crystal
 
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Old 06-26-2015, 08:43 AM
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I have 46K mile on the Explorer. Crystal, you seem to be monitoring this site on a regular basis. Are you an employee of Ford?
 
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Old 06-26-2015, 09:48 AM
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Originally Posted by Kacooper View Post
I have 46K mile on the Explorer. Crystal, you seem to be monitoring this site on a regular basis. Are you an employee of Ford?
Hi Kacooper,

Yep, I'm a member of Ford's Social Media team. We have folks on Facebook, Twitter, and forums like this one. I've been with Ford for about three years now. If you decide to head to your local Ford Dealership for diagnosis, let me know so I'll be able to check out some ways to assist.

Crystal
 
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Old 06-27-2015, 05:25 PM
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Originally Posted by Kacooper View Post
Has a fix been determined for this problem yet? Does anyone know if the ford dealer can fix and if they will fix at no cost?
The manual that will tell you how to test the MFS/multifunction switch is around 30 or 40 bucks at helminc.com. I don't know about your 2012, but on most Fords getting to, testing and replacing the MFS is pretty simple.
 
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Old 08-30-2015, 10:29 AM
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I'd like to jump on this thread with a wiper-related question (not electrical as this post is)...my 2012 Explorer XLT purchased this past January experiences a problem with the wiper blades detaching from the wiper arms with the least bit of contact...occurred constantly in winter when brushing snow away from the wipers. I suspect that the cold weather contracts the plastic retention tabs, but the wiper blade simply falls off the arm. Is there a remedy for this? I have had the vehicle for only a partial winter but do not look forward to losing wipers in the coming months...has anybody else experienced this? Any help is greatly appreciated, thank you.
 
  #12  
Old 08-31-2015, 09:01 AM
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Originally Posted by delorenzomp View Post
I'd like to jump on this thread with a wiper-related question (not electrical as this post is)...my 2012 Explorer XLT purchased this past January experiences a problem with the wiper blades detaching from the wiper arms with the least bit of contact...occurred constantly in winter when brushing snow away from the wipers...
Have you ever mentioned the misbehaving wiper blades to your dealer, delorenzomp? I'd get this into their hands before the snow starts flying this winter. How many miles are on your Explorer?

Crystal
 
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Old 08-31-2015, 01:05 PM
delorenzomp
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I haven't, I did ask a co-worker who owns a 2014, he does not have the problem. I replaced the wiper blades in case that was the problem (I was hoping that the blades were the problem) but that did not fix it, 41,000 miles when this was occurring...
 
  #14  
Old 08-31-2015, 01:26 PM
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Originally Posted by delorenzomp View Post
I haven't, I did ask a co-worker who owns a 2014, he does not have the problem. I replaced the wiper blades in case that was the problem (I was hoping that the blades were the problem) but that did not fix it, 41,000 miles when this was occurring...
Thanks for the reply, delorenzomp. If you decide to get your dealer involved, give me a shout; I'll be able to escalate this to your regional customer service manager once it's been diagnosed.

Crystal
 
  #15  
Old 08-31-2015, 01:52 PM
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Thanks, Crystal, I appreciate your input.
 

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