Follow-up...I was able to remedy the falling-off-wiper blades with two strategically-placed black zip-ties. One through the end hole to prevent the wiper from totally leaving the vehicle to be forever lost and a second one, the strategically placed zip-tie, wrapped around the wiper adjacent to the 'arrow-head retention clips' but clearing the block of plastic below.
Now, I am experiencing the same issues as mentioned above. In the OFF position, the wipers make periodic sweeps across the windshield. They park in the correct location, they simply dry-wipe the windshield in steady sweeps. Fortunately they cycle in the slower of the intermittent speeds.
Since the first issues were reported one-and-a-half-years ago, Crystal, instead of simply funneling us to the Ford dealer how about do a bit of research...since you are working for and with Ford, you have their ear. Please find out what the remedy for this problem actually is. It must be either mechanical (switch, relay, etc) or software. Ask Ford and report-back. Have they replaced the Multi-Function Stalk? Have they replaced relays? At this point I do not believe that these are isolated cases and feel that enough owners have simply driven to their dealers for repairs, there must be a history of repairs at Ford. Ask questions and get us answers. Thank you.

 

We have a 2012 Explorer. We are having the same problem with wipers staying on intermittently when in off position. Anyone have this problem and get resolved. Ours is at Ford, will report back...

 

Welcome to the forum, kdub21; thanks for offering to keep us in the loop. How many miles are on your Explorer? I'll hang around here to see if you need any assistance following your appointment.

Crystal

 

KDUB21 Mine took two visits, the first one was a 're-flash' of the control ware, was supposed to have fixed it, drove home, not fixed...second visit was a replacement of the 'module', roughly $100 (first visit) + $300 (second visit) = $400 later all fixed. Good luck, what seems like a pretty cut-and-dried identification and fix seemed to be more like a mystery to them, why the re-flash was not confirmed to work is beyond me, the module fix should have been identified before I drove out of there at the first visit.

 

Thank you. Ok, dealer determined multi function switch needs to be replaced. We have around 42k miles on vehicle...

 

It sounds like things are headed in the right direction, kdub21. Are you proceeding with having the switch replaced? Let me know if you need me to step in and help.

Crystal

 

Hi. Do you know if a solution been found to this issue? I am experiencing the same thing, just out of the dealer for regular service where they did a software update on Sync (not sure if this is related). Now wiper just won't turn off, regardless of conditions, going to highest setting and back or using wash fluid. Even snapped the blade off like another forum user and now the only thing that keeps the blade on is the spring pressure of the arm on the blade. Saw the note on tie-wraps, thanks, will try if garage can't replace.

The dealership is closed for holiday vacations, so am thinking of going to a local garage, but would like to know what to tell them to fix.

Another user posted the following on the 6.7L Power Stroke Diesel forum:
"I wanted to update everyone on the resolution to this issue. I took the truck to another dealer that was able to diagnose and fix the problem. I was told I had to pay my $100 deductible. They replaced the wiper control switch in the cab. "

I see kdub21 had the same issue and it's pointing to the switch as well. I have about the same mileage on my explorer (70000 km).

This isn't an isolated case any more. Someone at Ford has to be clued in by now (it's even across platforms).

Thanks!

 

Welcome to the forum, St0rmbringer! Since you're in Canada, I recommend reaching out to my Canadian colleagues here on the forum: FordServiceCA. Here's a link to their profile: Ford Truck Enthusiasts Forums - View Profile: FordServiceCA They'll be in the best position to assist you.

Crystal

 

well I just dropped off my 2011 explorer limited for the wiper problem...let's see what happens....they already replaced my engine 16,000 miles ago.

 

Same problem as everybody else, wiper defaults to slow intermittent and will not shut-off even after turning the truth know off and on, why
has Ford not issued a recall?

This is unacceptable!

 

Anthony Perrone- I absolutely agree, this issue is far too common, Ford should be ashamed of themselves...and Crystal on this site contributes nothing, zero, no explanation, all she does is funnel us victims of poor quality to the Ford Dealerships. She acts each and every time as if this is news to her. Ford must have a ' pretty thick file ' of these cases, and that is another annoying thing, take your vehicle in to remedy this and they act as if they never heard of the issue...you are one of the lucky ones if you get through this service charade in one vist for a 'mere' $300...Ford should be pretty happy that they have customers, not treat us like dirt...

 

I just ordered the replacement switch, I would rather not be aggravated. Someone is going to get hurt and then Ford will pay big time.

 

I have a 2013 explorer and the wipers stay on intermittent and never go off. This started at 48k miles about 8 months ago and I haven't seen a post where ford admits a manufacturer's fix.

 

I have the same problem. 2012 with 115,000 miles. I saw in another fourm the average repair cost at the dealer is $600.00 Anyone have any experience?

 

PaulRF---it has been two years but mine was repaired in two Dealer visits totaling $400 out-of-pocket. See my posts further down. This is not consumer wear-and-tear and in my opinion should be covered. It is far too common even by the number of posts on this thread. I am guessing by your lack of stating the issue that you are not experiencing this, but, are your wiper blades falling off at the slightest touch? Mine do, my fix after unsuccessfully replacing the blades was zip ties, I must have two bad wiper arms. Anyway, good luck with the repair, hopefully by now they recognize this problem as a design flaw or cheaply-specified parts and take care of you.