Well........it happened.
Thread Starter
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Super Moderator
Joined: Oct 2005
Posts: 24,308
Likes: 42
From: SW Virginia
Good morning fellow truckers!!
Well we managed to be just out of range of a snow / ice storm that's wreaking havoc in many places in Virginia today. We're just getting rain and cold temps this morning. On the bright side, we're taking the kids snow tubing this upcoming weekend....gonna be a blast even if I do hate winter, cold, and snow.
Thank you very much for the kind words my friend.
My words for the day are "cautiously optimistic".
Yup Gerry...got to keep the faith for sure. I'm confident it's going to work out.
Well we managed to be just out of range of a snow / ice storm that's wreaking havoc in many places in Virginia today. We're just getting rain and cold temps this morning. On the bright side, we're taking the kids snow tubing this upcoming weekend....gonna be a blast even if I do hate winter, cold, and snow.
You sure set the bar pretty high on how to handle a situation. I'm just telling you that you are doing a heck of a job staying cool and on task. I know when my truck was in week 3 being in the shop and my vacation was less than 10 days away, I was starting to struggle with my composure. Then I realized that if my truck wasn't fixed, we would just change our plans and make it work. Sure it may not be as planned, but it may be better or it may be worse, but I wasn't going to let it define me. We all know the outcome...I got lucky. The parts came in and the little Ford dealer that could put my truck back together. 5 days to spare if I recall.
I hope you get your truck fixed, but if you aren't satisfied...MAKE them get it right. You deserve it.
I hope you get your truck fixed, but if you aren't satisfied...MAKE them get it right. You deserve it.
My words for the day are "cautiously optimistic".
Postmaster
Joined: Aug 2011
Posts: 4,637
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From: Roll Tide, Roll
You and me both John. It will work out.Patience is the key. You and I are a lot alike in that way. It tkes a lot to get me upset. But I can just kill them with kindness, and most dont even know how to deal with that.but it had always worked out.
Everyone have a great TGIF Day.
Everyone have a great TGIF Day.
Fleet Owner
Joined: Mar 2012
Posts: 20,149
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From: Wisconsin
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FTE Chapter Leader
Joined: Sep 2011
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From: Great Falls, Montana
Howdy Guys........
I just saw this weird creature run across a field this morning.......
It looked like a Canadian with funny knees, but it had two heads....
I asked someone about it......They said, "it is a GigSavage".....Wow..
I just saw this weird creature run across a field this morning.......
It looked like a Canadian with funny knees, but it had two heads....
I asked someone about it......They said, "it is a GigSavage".....Wow..
Thread Starter
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Super Moderator
Joined: Oct 2005
Posts: 24,308
Likes: 42
From: SW Virginia
Well, things are not so rosy.
I talked with Ford Customer Care this morning and again a little while ago. In the first conversation, the rep said she would proceed with the buy back paperwork since it hadn't been repaired to my satisfaction and I was still experiencing problems.
I just got another call from her saying that it would be a waste of time to proceed with the buy back because the dealership and the field engineer are saying these are normal characteristics of the transmission. I explained that the truck just shut down on the road the other night going from 2nd to 3rd and then started back up on its own. If that was what they consider normal characteristics, they're completely insane. She said I needed to be able to duplicate the problem with the truck shutting off and I asked her if that meant I needed to just shut it down in the middle of the road and wait for a tow. No answer.
I told her to make certain to document the fact that I'm currently shopping Ram and GMC trucks. She asked me if I'd thought about just trading this truck on another Ford.......lol. Nope. If you can't make mine reliable or buy it back and provide one that is, you're losing my business.
I talked with Ford Customer Care this morning and again a little while ago. In the first conversation, the rep said she would proceed with the buy back paperwork since it hadn't been repaired to my satisfaction and I was still experiencing problems.
I just got another call from her saying that it would be a waste of time to proceed with the buy back because the dealership and the field engineer are saying these are normal characteristics of the transmission. I explained that the truck just shut down on the road the other night going from 2nd to 3rd and then started back up on its own. If that was what they consider normal characteristics, they're completely insane. She said I needed to be able to duplicate the problem with the truck shutting off and I asked her if that meant I needed to just shut it down in the middle of the road and wait for a tow. No answer.
I told her to make certain to document the fact that I'm currently shopping Ram and GMC trucks. She asked me if I'd thought about just trading this truck on another Ford.......lol. Nope. If you can't make mine reliable or buy it back and provide one that is, you're losing my business.
Last edited by powerstroke72; Feb 8, 2013 at 10:36 AM.
Post Fiend
Joined: Feb 2011
Posts: 29,909
Likes: 1
From: Virginia
Sorry to hear that John. Are you thinking about letting them buy it back. Not sure how many times its been to the dealer but it might be lemon law time. 3 times trying to repair the same issue unsuccessfully gives you grounds to proceed.