I have been trying for a week now to get my scanner to work.

The PnP device acknowledges it as an Unknown device.
all the software is loaded fine.
The problems started when I installed the ethernet link.

It says the driver is installed but it comes up with Code 10 & code 15 for the other.

Problem devices.
USB connection Scanner
Legacy Sound system


Here are the codes from the
3Com EtherLink III ISA (3C509b-TPO) in PnP mode
Net
This Device Has a Problem: Code=15 (0xF)
This device is causing a resource conflict. To resolve the conflict, use the
Hardware Conflict Troubleshooter in Help.
Registry Key: HKEY_LOCAL_MACHINE\enum\ISAPNP\TCM5095\AFCD89EC
Alloc resources: None
Forced resources: None
Boot resources: Logical Configuration 0
IRQ: 10 Mask: x0000
IO Range: Base=x0300 End=x030F Alias=x00, Decode=x00
Filtered resources: None
Basic resources: Logical Configuration 0
IRQ: 0 Mask: x9EA8
IO Range: Base=x0000 End=x0000 Min=x0210 Max=x03EF Alias=x00, Decode=x00
HW Revision: 1.0.10
Driver: Net\0001
Driver Date: 4-23-1999
Driver: elnk3.sys
File Size: 33280 (0x8200)
File Date: 4/23/1999 10:22 PM
Company Name: 3Com Corporation
File Version: 1.18.40

Unknown Device
USB
This Device Has a Problem: Code=10 (0xA)
This device is not present, not working properly, or does not have all the
drivers installed. See your hardware documentation.
Registry Key: HKEY_LOCAL_MACHINE\enum\USB\VID_0000&PID_0000\1USB &ROOT_HUB&PCI&VEN_1039&DEV_7001&SUBSYS_00000000&RE V_11&BUS_00&DEV_01&FUNC_02
Alloc resources: None
Forced resources: None
Boot resources: None
Filtered resources: None
Basic resources: None
Driver: USB\0003
Driver Date: 4-23-1999


Here are my IRQ settings.

0 System timer
1 Standard 101/102-Key or Microsoft Natural Keyboard
2 Programmable interrupt controller
3 Communications Port (COM2)
4 Communications Port (COM1)
5 YAMAHA DS-XG Legacy Sound System
6 Standard Floppy Disk Controller
7 Printer Port (LPT1)
8 System CMOS/real time clock
9 YAMAHA DS-XG PCI Audio CODEC
9 IRQ Holder for PCI Steering
10 3Com EtherLink III ISA (3C509b-TPO) in PnP mode
10 SiS 7001 PCI to USB Open Host Controller
10 IRQ Holder for PCI Steering
11 U.S. Robotics 56K Voice Win
11 IRQ Holder for PCI Steering
12 PS/2 Port Wheel Mouse
13 Numeric data processor
14 Primary IDE controller (dual fifo)
14 SiS 5513 Dual PCI IDE Controller
15 Secondary IDE controller (dual fifo)
15 SiS 5513 Dual PCI IDE Controller


**********************************************
Shared IRQ resources

IRQ 9 YAMAHA DS-XG PCI Audio CODEC
IRQ 9 IRQ Holder for PCI Steering
IRQ 10 3Com EtherLink III ISA (3C509b-TPO) in PnP mode
IRQ 10 SiS 7001 PCI to USB Open Host Controller
IRQ 10 IRQ Holder for PCI Steering
IRQ 11 U.S. Robotics 56K Voice Win
IRQ 11 IRQ Holder for PCI Steering
IRQ 14 Primary IDE controller (dual fifo)
IRQ 14 SiS 5513 Dual PCI IDE Controller
IRQ 15 Secondary IDE controller (dual fifo)
IRQ 15 SiS 5513 Dual PCI IDE Controller




Does anyone see what the problem could be or do you need more info?



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after re-reading the post try this

ALT and DOUBLE CLICK MY COMPUTER

click on the HARDWEAR or DEVICE MANAGER.

check through all that and make sure non of the hearwear is conflicting. If it is a yellow triangle and back excalimation mark will show up.

also try removing your network card, and turn the pc on, uninstall it then reinstall it both in the pc and with the drivers.

 

I would recommend uninstalling both the ethernet card and the scanner.


Reinstall the scanner first, install the software, make sure that the device unknown status has been replaced with the proper device name, next, download and install the updates. Once this is done reinstall the ethernet card once again, install the software. then download any updates for the ethernet card.


Windows can be very picky about how you install hardware and software. I doubt it's a hardware conflict though. More likely it sounds like the scanner drivers became corrupted at some point. thus causing the Device Unknown.

 

is your scanner on a parallel port with your printer, or does it have it's own dedicated port/connection?

super

 

As per the above post.


Unknown Device
USB
This Device Has a Problem: Code=10 (0xA)
This device is not present, not working properly, or does not have all the
drivers installed. See your hardware documentation.
Registry Key: HKEY_LOCAL_MACHINE\enum\USB\VID_0000&PID_0000\1USB &ROOT_HUB&PCI&VEN_1039&DEV_7001&SUBSYS_00000000&RE V_11&BUS_00&DEV_01&FUNC_02
Alloc resources: None
Forced resources: None
Boot resources: None
Filtered resources: None
Basic resources: None
Driver: USB\0003
Driver Date: 4-23-1999



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Apparently my Hard drive is missing a driver.


It's called : Calutil.dll

Anyone know where I can get this?
I've already serched the net and came up with 2 references but no dowload.

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try the os disk that came with your computer or Kazaa.

 

[updated:LAST EDITED ON 11-Oct-02 AT 08:22 PM (EST)]Just kick the dam thing Dennis thats what i'm going to do I just got the dam hard drive back $120.00 (Mega Spyware Infection) I'm having a beast of a time reloading all the software for my add on's just got my scanner back on line but none of the front panel one touch buttons are working. Sure wish I new a little more about this computer stuff.
And for some reason I cant get my Norton to activate the E-mail scan it keeps refusing and say's theres an error but all other parts of Norton are working ????????????


WARNING THIS IS NOT ME >

 

[updated:LAST EDITED ON 11-Oct-02 AT 11:02 PM (EST)]Dennis did you install all the software before plugging the scanner in?
Also what OS are you running? The driver date for the scanner looks old 1999 if I remember right. And when do you get the error that you are missing a driver for your hard drive? Depending on the OS and BIOS that you have there might be some other things that we can look at.

 

Well, I just got back on-line 5 minutes ago.

This afternoon I took the scanner down to the other computer and tried installing it on it.

SUCCESS

Now, the for the PC that it was already hooked up to.

I had to get the screwdriver out> Remove the etherlink card.
R & R the USB card
Clean all terminals
Test

No difference

Remove all scanner software
6 programs worth

Re-install all the software.

Tried it again

Nothing.

Went searching for the driver.

Finally found it on the software disc.
For some reasoon it didn't load to C drive.

5 more minutes & VOILA !

Scanner works
Web cam works
The Coffee works
And The Fingers still work.

Now, Who wants their picture taken ?



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Gotta love puter problems!