Radiator Leak
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Joined: Mar 2011
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1) You either pay the whole thing and too much @ that (huge profit).
2) You pay some, and too much @ that (break even).
3) You pay a $100 deductible (me twice, 2008 and 2012 truck).
4) They get reimbursed by the manufacturer of the part regardless.
New User
Joined: Jul 2015
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Not to be too cynical but they do have it figured out.
1) You either pay the whole thing and too much @ that (huge profit).
2) You pay some, and too much @ that (break even).
3) You pay a $100 deductible (me twice, 2008 and 2012 truck).
4) They get reimbursed by the manufacturer of the part regardless.
1) You either pay the whole thing and too much @ that (huge profit).
2) You pay some, and too much @ that (break even).
3) You pay a $100 deductible (me twice, 2008 and 2012 truck).
4) They get reimbursed by the manufacturer of the part regardless.
Super Moderator
Joined: Aug 2003
Posts: 25,479
Likes: 742
From: Isanti, MN
Don't confuse your local dealer for Ford corporate. And it's quite an assumption that their supplier would provide a greater warranty than they offer on a new vehicle. That would be tough to claim anyway, as customer pay repairs don't send old parts back to Ford unless it's a remanufacture core.
So without the failed radiator, which goes into the dumpster behind the shop, how would Ford file a warranty claim?
So without the failed radiator, which goes into the dumpster behind the shop, how would Ford file a warranty claim?
Freshman User
Joined: Mar 2011
Posts: 49
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As you said customer is customer pay. You can't tell me a $2200 radiator replacement isn't a huge profit.
I have a brother in law that works for a company that manufactures seals and steering components for the auto industry. Every failure that the manufacturer pays warranty on gets charged back to them. So the $300+ customer pay covers the labor and the parts get charged back, $0 expense to Ford.
Besides every time I have an extended claim there's a $100 deductible, even if it wasn't fixed right the first (just paid one again yesterday).
Then there's the BS, just paid for heat shield clamps on my DPF yesterday, claiming exhaust is a "wear" item. I know better, emissions carry a different (usually 10 years 100k mile) warranty. Wasn't worth fighting over the 40 bucks in case I actually need a favor sometime. I know, good luck with that!
I have a brother in law that works for a company that manufactures seals and steering components for the auto industry. Every failure that the manufacturer pays warranty on gets charged back to them. So the $300+ customer pay covers the labor and the parts get charged back, $0 expense to Ford.
Besides every time I have an extended claim there's a $100 deductible, even if it wasn't fixed right the first (just paid one again yesterday).
Then there's the BS, just paid for heat shield clamps on my DPF yesterday, claiming exhaust is a "wear" item. I know better, emissions carry a different (usually 10 years 100k mile) warranty. Wasn't worth fighting over the 40 bucks in case I actually need a favor sometime. I know, good luck with that!
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