I got your PM... but there is no option to reply to it.

 

Hmmm, you may need to go into your user CP and check your options.


Under settings and options.

 

Not to be too cynical but they do have it figured out.

1) You either pay the whole thing and too much @ that (huge profit).
2) You pay some, and too much @ that (break even).
3) You pay a $100 deductible (me twice, 2008 and 2012 truck).
4) They get reimbursed by the manufacturer of the part regardless.

 

Oh nice. Sounds like Ford is making money out of these failures

 

Don't confuse your local dealer for Ford corporate. And it's quite an assumption that their supplier would provide a greater warranty than they offer on a new vehicle. That would be tough to claim anyway, as customer pay repairs don't send old parts back to Ford unless it's a remanufacture core.

So without the failed radiator, which goes into the dumpster behind the shop, how would Ford file a warranty claim?

 

As you said customer is customer pay. You can't tell me a $2200 radiator replacement isn't a huge profit.
I have a brother in law that works for a company that manufactures seals and steering components for the auto industry. Every failure that the manufacturer pays warranty on gets charged back to them. So the $300+ customer pay covers the labor and the parts get charged back, $0 expense to Ford.
Besides every time I have an extended claim there's a $100 deductible, even if it wasn't fixed right the first (just paid one again yesterday).
Then there's the BS, just paid for heat shield clamps on my DPF yesterday, claiming exhaust is a "wear" item. I know better, emissions carry a different (usually 10 years 100k mile) warranty. Wasn't worth fighting over the 40 bucks in case I actually need a favor sometime. I know, good luck with that!