Broken transfer case.
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Junior User
Joined: Dec 2010
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The good......The dealer had to go thru some red tape but they say that the transfre case will be replaced under warranty! They said having the plow package helped with the argument..
The bad....Transfer case is back ordered 10 days...
The bad....Transfer case is back ordered 10 days...
Super Moderator
Joined: Aug 2003
Posts: 25,479
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From: Isanti, MN
How could they have NOT found this to be a manufacturing defect?
Posting Guru
Joined: Oct 2010
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I also saw when I researched the ESP that vehicles used for plowing have a different price that non plowing vehicle (not that it has the option, but actually has a plow attached).
Elder User
Joined: Jul 2010
Posts: 642
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From: herriman utah
when mine got replaced the t case was also back ordered as well for my truck. it took about a week for them to get one in. I had to drive 250 miles back out there to pick the truck up, which kinda sucked.
my truck was built in September any idea on when yours was built??
my truck was built in September any idea on when yours was built??
Posting Guru
Joined: Aug 2004
Posts: 2,402
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From: Upstate, NY
They had your truck for a month? Wow....
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From: Austin, TX USA
Somehow - I can't see that this is right.. I cannot see how any company can sell you a defective product - especially a $50k product - and keep it for a month (or Longer) without some sort of reconciliation - besides fixing it.
I realize the small print says that they are not responsible for a "loaner vehicle" & yada, yada, yada.. But, there have been several instances that we have seen on these boards where the customer has had vehicles (with defects) break & they have very little recourse other than sit & wait (and pay their car loan).. because the parts are not available??
I am a Ford stockholder & while I do want the company to operate efficiently the common parts should be available - even if they have to have a single distribution center that uses UPS to get parts to the necessary place. You think that is too costly?? - Wait until aggravated customers take their business somewhere else...
I realize the small print says that they are not responsible for a "loaner vehicle" & yada, yada, yada.. But, there have been several instances that we have seen on these boards where the customer has had vehicles (with defects) break & they have very little recourse other than sit & wait (and pay their car loan).. because the parts are not available??
I am a Ford stockholder & while I do want the company to operate efficiently the common parts should be available - even if they have to have a single distribution center that uses UPS to get parts to the necessary place. You think that is too costly?? - Wait until aggravated customers take their business somewhere else...
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