My buddy has a TS chip that worked in his truck for a while and now all of a sudden its not letting his truck start and its not working. Basically we figured out its the chip is broken. What are his options with this? Are they repairable or exchangeable or anything?

 

Everything is fixable, but at what cost? Who's tunes are on it? They may be able to tell you who can repair it if it is a component failure.

Is he sure the chip is seated properly on the PCM. I know that will cause issues.

 

It has Stock, Hi Idle, 50, 75, 100, 120. We tried it in 3 trucks and it does the same in all. Causes them to crank but not fire. No WTS light. It is def. a broken chip. Just wasn't sure if TS stood behind their product or not.

 

They will more than likely fix it for you, pretty much a stand-up company that is there for the owners, from what I have seen.

 

They should help you out. If not, get it to Tony Wildman & he'll fill it with the tunes of your choice for $150, with free reburns for life......

 

Ill have to make a few phone calls and find out. Thanks for the info guys.

 

TS will stand behind thier stuff. My neighbor had one that messed up that was over 4 yrs old, sent it to them and they repaired at no cost but shipping there.

 

I had one fixed and it only cost me shipping. To have it re burnt for a different year would only cost $50 bucks. When I sold it I had it re burnt for the individuals specific truck. There are different applications for different years.