There are some cars, Saturn i believe, that didn't even have a clutch switch on CC Manual cars, they just looked for the increase in engine speed disproportional to acceleration and disengaged the cruise.

In some models/manufacturers/engine programming, this calculation is call the NVratio. N=engine speed, v=vehicle speed.

 

Well, I can answer that. If you had cruise buttons on your wheel, then you had cruise installed. Everything else is electronic. Cruise simply consists of the physical interface between you and the vehicle, the buttons and wiring necessary to get that to the computer. The software does the rest. There are no servos, modules, separate controllers etc. Most cars are this way and have been for some time. If it wasn't working, or working improperly, it is either an issue with the controls, or the software.

 

Bpounds,
I am hoping so, the problem is I have 801 + miles on it and 600+ have been spent driving back and forth to Reno (200 round trip) to have it worked on. I hope the Moron Firewall gets a virus and disappears! I will let everyone know the outcome after another trip to Reno tomorrow.

I would like to able to take a rubber necking (sight seening) drive and not worry about the rig.

Aldridge,
Thanks for the info, yes, it has the buttons on the left side of the Steering wheel for CC.

Thanks guys,
Don

 

i hope it all works out after this next trip, let us know.

 

I tested my cruise when I got the truck and it works in OD. If I have to downshift with the cruise on, will it disengage when I put in the clutch? When I let the clutch out will it resume automatically or do I have to hit the resume button or do I have to set it up again?

 

pressing the clutch or taking the truck out of gear will be just like pressing the brake... you will have to resume or reset the CC

 

End Of the Road and Chapter.

Well, here is the results, I will not have CC except for 4th gear, in this rig, after sitting for over 12 hrs and 400 miles+ waiting for repairs or a fix.

This is the information that was sent to the Reno dealership by the Vdris/Oasis.Oareq.asp section from back East, I read this information from the service computer and had them print me a copy.


" Notice #21065- 2010 F-250-350 4x4 equipped with 6.4L Diesel engines, 6 sp Man Trans,355 axle, Speed control Deactivates in Overdrive.

Some 2010 F-250/350 equipped with the above options and having either LT275/70R/18E or LT275/65/R/20E tires and speed control may exhibit a condition where the speed control deactivates when in O/D.

Engeering is currently investigating this condition. Untill a new service procedure and or parts are available, DO NOT Attempt repairs.
Monitor OASIS for updates. Effective Date 10/29/09"

Per the Reno dealership, I asked if they would contact me when a fix was found, since they know I have this model/problem, "NO that is your responsibility to check with us". I asked, Will Ford send out a TSB, "Yes, but you will not be advised of it, as it is not a hazard etc", you will have to contact us, etc.

I am so Damn Angry right now, I could spit nails.

It appears that to have CC, I will have to change tire sizes, change gear ratios in the front/rear axles etc. This wil costs several $$$$, I just drove a carbon copy of my rig, except it has 373 gears with O/D and it works down to 25 mph before it shuts off.

I guess I will get out the old BASCO speed controll and use it, just like the old 73. I don't know what else to do.

Thanks Guys,
Don
ps, I also just saw 2 different models of the F-150 Badlands rig, talk about TALL, the top of the tail gate was at chin height, (I am over 6' tall), they are taller than the F350 PSD!!! You will need a 2 step running boards to get in them.

 

Guys,

What is "OASIS", can I get access to this information/site or is it restricted to the dealerships etc.

How can I check on or for STB for my rig/problem.

Tia,
Don

 

Send a e-mail for the link to Ford that I gave you in a earlier post, then Ford will assign someone to work with you and they will inform you when there is a fix.

Sounds like a software glitch to me.

 

OASIS is a dealer information system. Ford sends daily notices to the dealers, and dealers use it to record work done on vehicles.

I understand you're upset. I sure would be! But a bit of patience might pay off here. It says Engineering is investigating. They usually have a 90 day limit to have a fix into the dealers. Since that notice was date 10-29 they are almost half way through the 90 days. There should be a solution out soon.

 

I can guess how angry you must be to pay that kind of money for a new truck and get something like this. I would be pissed too.

Dealer/technician still gets the dunce cap, for trying to BS you the first time instead of just sharing the quoted info with you. I would probably have been much more understanding if they had just shown me that engineering memo to begin with. Instead, they wasted 2 full days of your time, and their own time too, because they didn't properly communicate with Ford.

So the engineering info would seem to indicate that the PCM does compare VSS info with RPM info. And apparently if the ratio is outside of what is expected, it disengages CC. That's why tire diameter matters. Am I interpreting this correctly??? If so, a short term solution would be to change the tire diameter setting in the PCM. Then your speedometer would be off a bit, but CC would work and then when a fix comes through they could change it back when they do the software update.

Sorry you are going through all this BS.

 

I'd try to make them trade it in for a new one with cruise that works (after the 90 days of course). Carefully examine the lemon law and tell them that you will be sure your truck qualifies if they don't treat you fairly. Sometimes you've got to bring the hammer down. Obviously the OASIS report does not exonerate the dealership from selling vehicles with cruise control that does not work to normal and customary standards.

 

Senix,
I sent the info and the reply I got back is this:

Dear Donald Hansell,

Thank you for contacting the Ford Motor Company Customer Relationship Center regarding the experience you had with Jones West Ford.

We regret the circumstances that have prompted you to write to us. However, Ford and Lincoln-Mercury Dealerships are independently owned and operated. We are unable to intervene directly in workmanship issues. If you have not already done so, we would recommend you provide feedback to the Management Team at the Dealership. We believe they would also appreciate knowing the details of your experience.

In addition, we thank you for providing Ford Motor Company with your comments; your opinions are valuable to us. I have documented your experience. This information will be forwarded to the Customer Relations Manager at the dealership for their review and consideration.

Moreover, at the Customer Relationship Center (CRC), we are unable to provide technical response, due to the fact that there are no technical departments at the center that will be able to handle such inquiries. We recommend our customers to contact a trained technician at one of our local Dealerships. Resources are available exclusively to our dealerships directly from Ford Motor Company where answers may be obtained.

Sometimes e-mail communication does not allow us to gain additional information that may be helpful in responding to your inquiry. Should you feel that we have not adequately addressed your questions, please feel free to contact us via telephone at (800)392-3673 between the hours of 8am and 5pm, local time, Monday through Friday. Hearing-impaired callers with access to a TDD may contact 1-800-232-5952. Please provide your 10 digit reference number - 0xxxxxxxxx79.

Sincerely,
Julienne
Customer Relationship Center
Ford Motor Company
__________________________________________________ ____________
I sent this information before I went to Reno on the 11/04/09 and received the information I posted on the 4th, (second Trip).

Bpounds,
"Dealer/technician still gets the dunce cap, for trying to BS you the first time instead of just sharing the quoted info with you. I would probably have been much more understanding if they had just shown me that engineering memo to begin with.
Instead, they wasted 2 full days of your time, and their own time too, because they didn't properly communicate with Ford."

Your are correct, the dealership only admitted this when I told the them of information I had learned and then they contacted the engineering section etc.

I need a Winter type set of tires (the AT OEM set will not cut it here for winter conditions), and have been thinking of getting them put on and seeing the results with the cc.

So I guess I can only wait to see any results, Kinda like the mating of 2 elephants, done at a very high level, with Lots of Trumpiting and Screaming, and.......... and takes 2 yrs to produce results.

Not a good day in the Black Rock,


Thanks Guys
Don

 

yes, that's how I understand it, too.

seems like it would be simple to change the numbers that the computers expect based on tire size, transmission, rear end, and engine per truck.

How I long for the day I can plug my laptop into my truck and play around with the coding...

 

My hunting partner has the very same truck as mine, except his is a 2009 with 3.73 LS gears, same tire size = LT275/70R/18E and his CC works down to 25 mph before it wont work in all trans gears, except granny low/reverse.

Would the 3.73LS gears cause that much a difference as compared to my 3.55LS gears in dealing with the CC issues/problems etc?

I also found out when I step on the brake or use the clutch the CC disengages and I have to reset everything to use it etc.

I also don't understand some of the abrevations you guys are using = PCM or VSS etc so I am over my head, please bear with me.

Tia,
Don