I need printer help

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Nov 17, 2009 | 09:36 PM

cjben

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Lead Driver

Joined: Apr 2001

Posts: 6,335

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From: Midwest

I need printer help

I just installed a new lexmark x5650 printer on my computer. I am using windows xp. The install went fine,but i can't print anything. I was able to print an alignment page,so I know the printer itself works. when the box opens for print options,I have the correct printer high lighted. On the task bar there is a little printer icon that says 3 documents in queue. What do I need to do to get them to print? thanks for any help!!

Nov 17, 2009 | 10:12 PM

donjamer

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Joined: Aug 2005

Posts: 164,377

Likes: 82

From: MA

You need to make sure the port you are using is correct..

Goto the printer properties and then the ports or device tab..

Make sure you have the USB port selected and that it is not the LPT1 port..