I am done with FORD, hydroboost problem

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Jan 15, 2009 | 08:48 PM

#16

caprang

Posting Guru

Joined: Jan 2006

Posts: 1,513

Likes: 1

I have dealt with Ford Customer service and you are right, they are very rude. But realize that all they do is talk to unhappy customers all day long. Cant imagine they love getting up every morning for that. Bottom line is that any car maker is only going to do what they HAVE to do. As tough as things are right now they arent being generous at all. They drew their line in the sand when they sold the truck and even with an attorney you wouldnt have a leg to stand on. Yes its frustrating and I feel your pain but the fact is they dont investigate each case to find out how good of a customer you have been.

Since the factory hydroboost has been something of a concern I would be inclined to get it repaired with an aftermarket pump that is designed to handle your bigger tires.

Jan 15, 2009 | 09:12 PM

#17

QwkTrip

Cargo Master

Joined: Apr 2007

Posts: 2,659

Likes: 2

Death wobble with a 2" leveling kit?

Shouldn't it take a lot more suspension misalignment to cause that?

Seems like there is a bigger issue that caused the handling woes and now your brake system failure.

Jan 15, 2009 | 09:32 PM

#18

SilverDcab

Junior User

Joined: Jan 2009

Posts: 55

Likes: 0

From: Coatesville, PA

I wouldnt go to a Dodge Truck. I had seen a fully Loaded 3/4ton Ram with the Cummins . It was a 08 with low mileage. I did a search and saw all kinds of negative reviews about the new Cummins. I quickly thought this could be why this 08 low mileage Diesel is sitting on a used car lot. I agree get it fixed, unless you want a change.

Jan 15, 2009 | 10:31 PM

#19

blueiron

Senior User

Joined: May 2005

Posts: 229

Likes: 1

Poor customer service? Sorry, but out of warranty is out of warranty.

Jan 15, 2009 | 11:04 PM

#20

DAVE67FD

Fleet Mechanic

Joined: Apr 2007

Posts: 1,433

Likes: 7

From: NH

I agree, although i understand your pain. Auto manufacturers are pretty much all the same, There are very few dealerships that will go out on a limb for you these days. As far as the tires go rolling resistance is different than overall weight. If you had any alignment or balance issues with these it would be a matter of time before problems arise. You mentioned all the Fords youv'e had over the years. How was the reliability on those? my guess is good or you would have switched long ago. If you plan on keeping vehicles past their warranty, get the extendeds. there worth it. If you do switch, stay away from the Dodge. Get the SD fixed at a local reliable shop, count your blessings and pray for future good luck.

Jan 16, 2009 | 05:10 AM

#21

rmiller01

Junior User

Joined: Nov 2008

Posts: 87

Likes: 0

From: Bicknell, Indiana

I would keep it and get it fixed. $900 is alot less than a down payment. Beside Dodges have problems with front ends coming apart and frames bending in the middle. My Ford has computer problems and I deal with it until I can get it replaced. As for the aftermarket, Try Summit Racing check the Truck Diesel Performance section

Jan 16, 2009 | 09:21 AM

#22

NewEnglandHerdsman

Lead Driver

Joined: Jul 2004

Posts: 5,946

Likes: 62

From: in the woods of MA

Doesn't Dodge offer 100K warranty now? That won't fix this truck, but it would solve a similar problem next time...

Don't get me wrong, I don't want to drive a Dodge - but I can't believe there's no one here who points out that "drawing the line too quickly" and treating customers rudely is part of the *cause* of Ford's problems, not part of the solution...

And if Ford's quality is really as improved as much they say, I'd like to see them back up their words with a longer warranty...

Jan 16, 2009 | 11:31 AM

#23

rmiller01

Junior User

Joined: Nov 2008

Posts: 87

Likes: 0

From: Bicknell, Indiana

Warranty is warranty The local Ford dealership that I've have been dealing with is just the oppossite. The parts counter guy has been helping me with my 87 Ford E-150. I bought the thing used for $200 and it is way outta warranty. He spent 20 minutes over the phone running my VIN to find the to find the right computer and where to find the calibration code. no attitude at all And I quote."If you need anyhelp call me my name is Gary" The salesman on the other hand told me to fill it full of dynamite and push it off a cliff. It Depends on where you take it I guess.