I just got my 05 f350 from the shop.It has a banks air filter and exhaust.Ford says the motor is dusted.They said it needs new short block and turbo and claim that it was caused from the air filter.The truck has had the head gaskets replaced twice,egr,egr cooler,injectors and the pan removed to clean out debri.The banks stuff has only been on the truck for 8 months and I have only had the truck for a year.When ford did the gaskets in July their mechanic forgot to tighen a clamp on the air filter boot which caused it to come off on the highway 2 weeks ago.Ford say I have to foot the bill.Anyone have any suggestions?

 

<TABLE style="WIDTH: 506pt; BORDER-COLLAPSE: collapse" cellSpacing=0 cellPadding=0 width=675 border=0 x:str><COLGROUP><COL style="WIDTH: 506pt; mso-width-source: userset; mso-width-alt: 24685" width=675><TBODY><TR style="HEIGHT: 26.25pt" height=35><TD class=xl26 style="BORDER-RIGHT: #d4d0c8; BORDER-TOP: #d4d0c8; BORDER-LEFT: #d4d0c8; WIDTH: 506pt; BORDER-BOTTOM: #d4d0c8; HEIGHT: 26.25pt; BACKGROUND-COLOR: transparent" width=675 height=35>Contact:

Ford Motor Company
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<TABLE style="WIDTH: 506pt; BORDER-COLLAPSE: collapse" cellSpacing=0 cellPadding=0 width=675 border=0 x:str><COLGROUP><COL style="WIDTH: 506pt; mso-width-source: userset; mso-width-alt: 24685" width=675><TBODY><TR style="HEIGHT: 12.75pt" height=17><TD class=xl25 style="BORDER-RIGHT: #d4d0c8; BORDER-TOP: #d4d0c8; BORDER-LEFT: #d4d0c8; WIDTH: 506pt; BORDER-BOTTOM: #d4d0c8; HEIGHT: 12.75pt; BACKGROUND-COLOR: yellow" width=675 height=17>SEMA paper on helping folks w/ denied Warranty</TD></TR><TR style="HEIGHT: 12.75pt" height=17><TD class=xl24 style="BORDER-RIGHT: #d4d0c8; BORDER-TOP: #d4d0c8; BORDER-LEFT: #d4d0c8; WIDTH: 506pt; BORDER-BOTTOM: #d4d0c8; HEIGHT: 12.75pt; BACKGROUND-COLOR: yellow" width=675 height=17>http://sema.org/main/semaorghome.aspx?id=50096</TD></TR></TBODY></TABLE>

Someone posted this awhile back:

<TABLE style="WIDTH: 506pt; BORDER-COLLAPSE: collapse" cellSpacing=0 cellPadding=0 width=675 border=0 x:str><COLGROUP><COL style="WIDTH: 506pt; mso-width-source: userset; mso-width-alt: 24685" width=675><TBODY><TR style="HEIGHT: 15.75pt" height=21><TD class=xl26 style="BORDER-RIGHT: #d4d0c8; BORDER-TOP: #d4d0c8; BORDER-LEFT: #d4d0c8; WIDTH: 506pt; BORDER-BOTTOM: #d4d0c8; HEIGHT: 15.75pt; BACKGROUND-COLOR: transparent" width=675 height=21>If not satisfied w/ Ford's resolution of issues:</TD></TR><TR style="HEIGHT: 12.75pt" height=17><TD class=xl25 style="BORDER-RIGHT: #d4d0c8; BORDER-TOP: #d4d0c8; BORDER-LEFT: #d4d0c8; BORDER-BOTTOM: #d4d0c8; HEIGHT: 12.75pt; BACKGROUND-COLOR: transparent" height=17>CONSUMER LEGAL SERVICES, P.C.</TD></TR><TR style="HEIGHT: 12.75pt" height=17><TD class=xl25 style="BORDER-RIGHT: #d4d0c8; BORDER-TOP: #d4d0c8; BORDER-LEFT: #d4d0c8; BORDER-BOTTOM: #d4d0c8; HEIGHT: 12.75pt; BACKGROUND-COLOR: transparent" height=17>1950 SAWTELLE BLVD, STE 245</TD></TR><TR style="HEIGHT: 12.75pt" height=17><TD class=xl25 style="BORDER-RIGHT: #d4d0c8; BORDER-TOP: #d4d0c8; BORDER-LEFT: #d4d0c8; BORDER-BOTTOM: #d4d0c8; HEIGHT: 12.75pt; BACKGROUND-COLOR: transparent" height=17>LOS ANGLES, CA. 90025</TD></TR><TR style="HEIGHT: 12.75pt" height=17><TD style="BORDER-RIGHT: #d4d0c8; BORDER-TOP: #d4d0c8; BORDER-LEFT: #d4d0c8; BORDER-BOTTOM: #d4d0c8; HEIGHT: 12.75pt; BACKGROUND-COLOR: transparent" height=17></TD></TR><TR style="HEIGHT: 12.75pt" height=17><TD class=xl25 style="BORDER-RIGHT: #d4d0c8; BORDER-TOP: #d4d0c8; BORDER-LEFT: #d4d0c8; BORDER-BOTTOM: #d4d0c8; HEIGHT: 12.75pt; BACKGROUND-COLOR: transparent" height=17>M. NICHOLAS NITA, ESQ</TD></TR><TR style="HEIGHT: 12.75pt" height=17><TD class=xl25 style="BORDER-RIGHT: #d4d0c8; BORDER-TOP: #d4d0c8; BORDER-LEFT: #d4d0c8; BORDER-BOTTOM: #d4d0c8; HEIGHT: 12.75pt; BACKGROUND-COLOR: transparent" height=17>310-477-1474</TD></TR><TR style="HEIGHT: 12.75pt" height=17><TD style="BORDER-RIGHT: #d4d0c8; BORDER-TOP: #d4d0c8; BORDER-LEFT: #d4d0c8; BORDER-BOTTOM: #d4d0c8; HEIGHT: 12.75pt; BACKGROUND-COLOR: transparent" height=17></TD></TR><TR style="HEIGHT: 12.75pt" height=17><TD class=xl24 style="BORDER-RIGHT: #d4d0c8; BORDER-TOP: #d4d0c8; BORDER-LEFT: #d4d0c8; BORDER-BOTTOM: #d4d0c8; HEIGHT: 12.75pt; BACKGROUND-COLOR: transparent" height=17>CLS@LEMONAUTO.COM</TD></TR><TR style="HEIGHT: 12.75pt" height=17><TD class=xl25 style="BORDER-RIGHT: #d4d0c8; BORDER-TOP: #d4d0c8; BORDER-LEFT: #d4d0c8; BORDER-BOTTOM: #d4d0c8; HEIGHT: 12.75pt; BACKGROUND-COLOR: transparent" height=17>888-435-1474</TD></TR></TBODY></TABLE>

 

Get real good at documenting every conversation.
Try not to get mad, but do not back down.
Don't threaten, but follow through.
Be very, very persistent.

keep us informed.

 

Without having the knowledge of aftermarket filters, I ran K&N for over a year. I didn't "dust" my engine while we all know that K&N is one of the worst filter for this trucks.
Bismic is right, don't give up on this, don't let them back you down. I personally would also get in touch with Banks Engineering, because in my knowledge they advertise they're products that they won't avoid the factory warranty.

 

I don't see how they could logically say that when someone takes possession of a vehicle knows(or should know) that installation of a non oem part has the potential to void the warranty and does so if it appears to have been the cause of oem parts failing.

A/M filters are known to present some problems with the 6.0 and I'm not really all that surprised that Ford did deny the claim and they do have a good case that it could have been caused by the filter as most in here know the issues arisen with a/m filters on this engine in particular.

 

I do understand what you're saying, and you're right. Sometime I read that Banks is backing up every single products they make in cases like this, but we all know, that it's true before you buy it, and disappears after you have it. I just read in to the FORD warranty "handbook", and they can avoid it, if you tampering with the vehicle, emission system or any other parts....
So it will be a tough case.....

Ruger123 - what are your symptoms?

 

The truck is losing power especially when it's cold.I took it in because the check engine light was on.there was an ficm problem for the second time in 4 months.

 

The fact that the tech didn't have the filter on tight, & it fell off is reason enough for them to stand by it. I'd make 'em pay for their mistake (especially if you can prove it). That sounds more like a local dealership problem though.

 

Try a new dealership. OR put a stock intake on and take it to a different dealership.

 

That in general is just not good advice. Forget about the ethical problems with it(not going to try to waste my "breath" arguing one way or the other on that as that is based on one's personal ideals) and it's still wrong. It's wrong because you are preventing the tech from being able to come to an accurate conclusion as to what happened to the truck by removing items that were involved. If it was caused by the a/m filter and you take it off and it gets fixed and then you put the a/m filter back on you run the risking of damaging the engine again and you can substitute this scenerio for just about any a/m part. I'm not saying that the filter caused the problem that the op is saying is going on now, but taking it out of the "equation" doesn't help matters on determing what did cause the problem. Now could he get screwed by keeping it on there, sure that is a chance that one takes and that is where the ethics comes in on rather or not want to take the chance and that is up to the individual person.

 

Forget the ethical issues. I say put on the stock filter and take it to another dealership. This is ford motor company we are dealing with, ethical just shouldn't factor into it. Your a/m filter cause has already been logged onto your trucks oasis report so it probably aint gonna help. But don't let guilt or ethics stop ya when it comes to dealing with the dealership. They gonna take from you so you gotta take what u can from them.

 

I tried to stay out of the ethics, but I see something like that and that just "blows" my mind. Now I have never had an issue with my dealership, but then again I never tried to defraud them either. If I'm understanding you correctly your advocating countering one bad behavior with another(and I would call both of those defrauding on both the dealerships part and on yours and that is if I even believe you and what your saying about all dealerships) and when I "hear" someone advocating that I call into question whatever they say because I don't know if they are being honest with me or not. Ethics is more important then you obviously put on it as ethics(or in this case lack thereof) can bolster or ruin your credibility and with me you have exactly none because I can't trust you based on your "ethics be damned" mentality(no you didn't actually say that in those exact words, but that is definately the position that you are taking). I guess I just place more importance on my own credibility then you do yours.

 

Look guys, I'm not saying you're right or you're wrong - either of you. I'm just going to tell my little story with the dealership...
A year ago I've had a traffic accident, minivan tried who's stronger from front. I was, but he stopped me on a dime ( airbags opened, front end damage on driver side, etc ) . Long story short, I thought the best if I send it to the dealership. They worked on it for close to 4 weeks, and finally called me, the beast is done. Got there, looking good. Took it to a testdrive, and wow, it felt like s**t. Horrible vibration in the whole cab. Told them, told me to leave it. Got a phone call, go get my truck. Same thing. The head tech came with me for a ride, and told me it is a diesel, that's how they ride.... What?
He said it's normal. I didn't let go, so 3-4 different stories came up, from the #8 cylinder to fire before in the wireing harness.... How's that for explaining the vibration?
Drove home, got under the truck, and noticed the downpipe is touching my cab. Didn't let it go, called the insurance company to let me take it to another dealer for further work. They gave me a green lite on it, and the second dealer also came up with different stories, but the downpipe related one. Finally took it an individual body-shop, they hook it up for alignment, and it turned out that my cab shifted MORE THAN 1 1/2 inches FORWARD. Forgot to mention that both dealer also checked that, and they're computer didn't show this!!! This whole thing cost over 13k for the ins. company, and over 2 months for me without my truck. That was the time, when I swore no Ford dealer will touch my truck again!!!
So I'm sorry Tex, but I'm with Ponyboy on this-one.

 

I'm just saying that there are situations where ethics really have no business. Take politics, there are no ethics, people know that and expect it. It's like bringing a knife to a gun fight, you will lose every time. Now if you don't realize that these things happen out there in the big scarey world, it's time you moved out of your mother's basement, and get some life experience. Now if my credibility is tainted with you than some be it, but at least I can say that I tell the truth.

 

I never once said stuff doesn't happen, it does. However, how you handle it determines the kind of person that you are. If the dealership is setting out specifically to screw you then you are being ripped off and what they are doing is illegal, however responding to that in an illegal behavior is not good either.


Let me tell you a little about myself. I own my own business that has been in the black(not owing any debt for those that don't know) for 5 yrs. I live on my own and I live in one of the richests counties in America(both Matt and Bean can verify that if you don't believe me because they both have my mailing address and it is easy to figure the rest out knowing the address) and I got there on my own without the help of the folks(they were always upset that they couldn't help, but they weren't financially able to) so do not, I repeat do not belittle my character when it's your character that is on questionable moral ground(one thing that always gets me going is when someone that doesn't know me questions my character or questions my experiances, that always gets me because I place alot of value on one's credibility and character because at the end of the day that's all we have left that no one can take from us). I can honestly say I have never screwed anyone intentionally(I don't know about unintentionally as I didn't set out to do that). Now have I been screwed by people sure, it happens, but I'm not going to sacrifice my credibility with other people, just because one or two screwed me. Do I have upmost faith in people, no, I always look dubious at whatever someone tells me, but I don't willing set out to commit illegal acts against them. I didn't get were I am by sacrificing my ethics and what I do for a living depends a great deal on one's credibility and once it's shot then you have to get into another line of work.

Let me give you an example from my own business. One boarder was unable(or unwilling) to pay for their horse boarding bill. After a couple of months I got a lein on the horse(yes you can get those like mechanics get on cars for people that don't pay the repair bill, same concept) and when that expired with nothing being payed, I sold the horse. I still lost about a thousand dollars after the sell, but that was a legal and ethical way to resolve the situation. I didn't drive over to the person's place and steal something that was what I would have thought of as equal value to what they owed me in boarder fees. It still just boggles my mind that some people go right for the illegal method before or doing something else. If I had committed that crime, how many people do you think would have still boarded their horses with me? Do you think that event would be all over the local equine enthusiast community? What do you think would have happened to my credibility then? Think I would be as well off as I am now? Do you think I would have found it to have been worth it in the end having done that and lost everything because people couldn't trust me anymore?

No, it's not tainted some, it is completely shot. And no you didn't tell the truth. If you replace a/m filter with the stock filter and tell them squat about that mod, then your not telling the truth, it's called defrauding, which is a criminal act. They don't pursue it because it costs more in lawyer fees and such then they would get from you on the repair bill(they typically don't get punitive because juries rarely award punitive damages to big companies). Bottomline is if your willing to defraud someone or a company(no matter what the reason or excuse), you are not telling the truth, the very nature of defrauding is not telling the truth and it's a criminal act besides which basically means you are advocating criminal acts, really it does not matter what the reasons or excuses you give. Jails are filled with people that had what they though were good reasons and/or excuses, your no better then they are.

That is a rough deal, but is that willing defraud on the two dealerships part or is that just they don't know what they are doing and can you prove either fraud on the part of the dealerships? Also does your experiance give you the go ahead to commit a criminal act on your own? I don't blame you on not wanting to take the truck back to a Ford dealership, I would do the same thing, it's the feeling that you can commit a criminal act because you were wronged that I have a problem with and if your with Ponyboy on this one and that is exactly what you are saying that if you've been wronged then it's ok to commit a criminal act against that "person" or anybody that is remotely connected to that "person".

There are other legal ways, that while may not give you the same satifaction as defrauding the company and one of them is what you said you did is take it to an independant shop. That is fine, you can tell people of your bad experiances there and maybe they will not get those people's money as well as yours, so in the long run your costing them more in potential revenue then just your repair bill. Will that always work, no, but atleast your not commiting a criminal act and it is a better way of dealing with your displeasure than trying to defraud the dealership in this case. It's the fact that y'all go straight to the illegal acts that is disturbing in trying to make yourself feel better, because once you start doing that for one event, when is it going to stop with the next one? Someone scratches your truck, so you bash their vehicle's window(yes I know they are verying degrees here, but when someone is pissed they go beyond what had happened to them)?