You know, when I've had that experience, that the head tech. and the service manager smiles in to your face and they say that "you are stupid, you don't know anything about these trucks, we do because we are THE FORD, so you just better to walk the ***k out of here because we did everything perfect and we are not going to do anything else", than you would start thinking about ethics, especially when you know that you are not wrong, and a huge bill was paid (no matter by who ) for the sh**ty service you got, and you have to walk away, -sorry, you actually want to walk away from there.
Don't take me wrong, I'm not with ponyboy on doing criminal act - I don't think that's exactly what he wants either - but I'm with him to screw the ethics. Why am I saying this? Two obvious reasons:
- ruger123 is looking for a huge bill from the dealership, and you think that there is any chance that he will have luck to cut some deal because the tech didn't tighten the clamp on the boot? I don't think so. They are FORD, they never make mistakes! So you saying that ruger123 should just say that "OK, I believe you, I'm wrong, you are not, here, let me cut a big, fat check for you, because I'm ethical....
- second reason is much more interesting. His symptoms doesn't make me think that his engine is dusted, I wouldn't even be surprised if the problem is something else. Seriously! FICM code because of dusted engine? Nothing about turbo? Power loss when it's cold? Come on!!! Is it really sounds like the engine dusted? Not for me! So where is the ethics from FORD here?
I'm happy for you, that you don't have these kind of horrible experiences with the dealership, I just wish that I found a same kind of dealer, and I have a place to take my truck without a fear, that -"now what are they going to screw up?"

 

Wow I have never seen someone say criminal act so many times. I'm not so sure that returning your truck to stock would be considered a "criminal act". For the Ford dealership to void someones warranty because of an air filter seems more like the criminal act. A single person taking legal action against a large automotive company never works out in the favor of the individual because Ford will just make it cost you more than the warranty job would cost, therefore making it against good sense to pursue. Step down off that high horse and cut the "holier than thou" routine. We all got some sekeletons in the closet and you rightious folk seem to have more than your share. Oh congratts on living in the richest county in America. You must be surounded by your own kind at least.

 

No I didn't say that. I say you find somewhere else to go or you use alternative legal means to get it resolved if you truly believe that it's something else, you get a second opinion or a third. After the third if there is some overlap on some things then there might be reason to think that that part is correct, maybe not the entire original diagnoses, but part of it.

I missed post #7, I am with you on that it doesn't sound right. Turbo would have had issues if it was dusted.

Is it fair, no. Not everyone plays fair that's for sure. But not everyone plays unfair either.

 

It is if they are going under the assumption that the problems manifested it's self while the truck was stock. Certain non-stock parts have been known to cause problems and removing that before they look at it and they not knowing that it was on there and you not telling them is defrauding them. Look it up.


I never said it would work out. I never even said take legal action against ford. I had mentioned why ford doesn't go after someone that defrauds them on a warranty deal. They can outspend you and plus most people would have to go to arbritation first and the little person is almost 99% not going to win that.

Unfortunately that doesn't mitigate the validity of what I had said. I have my skeletons sure, but are they relevant to the point I'm trying to make? If not then mentioning people have skeletons has no baring here(and this goes for both sides of the argument). That's just a lash out in frustration on your part if I was willing to guess(I might be wrong after all it's just a guess).

I don't know where that came from and no I'm not really surrounded by my own kind if you knew me personally you would actually be surprised that I lived there(Matt and Bean where). Another reason why you shouldn't be too quick to judge, particular a person that you only know by posts and sometimes people come to the wrong conclusion about those posts as well. I know I've done it and I know your doing it with regard to me(I don't know about other people or not).

 

I am with you on that! I've had really bad and really good experiences.
But this current situation with luger123.... it smells like BS. When something like this happens, I got goosebumps , and it's really hard to play back fair....

 

Your right, now that you pointed me to post #7, it does smell hinky that is for sure. Trust me, I do get hotblooded really quickly when I feel that I've been wronged and it has taken me a long time to get to the point to where I'm at now(even though character bashing still gets me going when there isn't a justification for it), and you know truth be told it doesn't give you as much satisfaction on the face doing things fairly it really just depends on how you mentally think of it more then anything else. I think on the polar opposite of ponyboy, I can hazard a guess why that is, but it would only be a guess and it would just give him more fodder for his get off the high horse routine.

 

All right, I think we should cut the c**p, and focus on the original problem...
Ruger123, get a code reader or take your truck even to the local autoparts store, they can pull a DTC. If you post that, it will be so much easier to pinpoint your problem.
Until that my wild guess would be some injector or/and EGR related problem.

 

I would lean toward injector issue and that is mainly because the only egr related problems that I know right of hand affect driving performance, I don't know the symptoms for egr related cold start problems. Although I wouldn't be surprised if it would also affect cold starts.

 

Yes, I would concentrate on injectors too.
Try to pull a DTC, go to the dealer ( different-one ), get the latest heat flash, that would be a good start.

 

If the dealership was willing to do the work under warranty in the past, 2 head gaskets EGR valve and cooler while the a/m filter was on there then they should still be willing to cover it under warranty now. If that filter voided the warranty then they shouldn't have covered work done in the past.

 

A second opinion never hurts thats for sure. As for the intake, if Ford already denied you warranty because of it, im MORE THAN SURE that they will have taken note of it. Even if you did put the stock one back on and took it to another dealership im sure they will know differently.

 

Oh now that is a very different story and your are absolutely correct on that one.

I'd be willing to bet that as well.

 

What ever happend with this truck did it get fixed????

 

Also if it was indeed caused by the air filter I believe that banks backs their product up by paying for the repairs. Might be something to check into.

 

Saying that they back up their product and actually doing are two different things.