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Fleet Mechanic
Joined: Jan 2005
Posts: 1,344
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Geek Squad
Just bought a HDTV from Best Buy. They are trying to push the "black tie" protection plan. Has anyone bought this service? Is it worth the $350.00 for the standard or the $700.00 for their top of the line plan?
Thanks for any input,
Thanks for any input,
Moderator
Joined: Aug 2005
Posts: 164,377
Likes: 82
From: MA
Don't know if it was the black tie plan that I had, but I baought the protection plan from Best buy on a Digital video recorder.. The unit cost was $499 and the protection plan was $49.00..
Well I used the unit for 2 years burning many DVD's and when I brought in for service under the plan they said they would replace it rather than fix it.. They don't make that model anymore and paid me for the unit..
I expected a pro rated payment, but they gave me the full $499 back in store credit..
So in short the protection plan was well worth the money in my book...
Well I used the unit for 2 years burning many DVD's and when I brought in for service under the plan they said they would replace it rather than fix it.. They don't make that model anymore and paid me for the unit..
I expected a pro rated payment, but they gave me the full $499 back in store credit..
So in short the protection plan was well worth the money in my book...
FTE Legend
Joined: Aug 2004
Posts: 37,887
Likes: 20
From: North Central Rural Sask.
When I get electronics, I usually do a little research to see if it has common problems or whatnot, and i go without the protection plan. The one time I did buy one, I never did need to use it!
Postmaster
Joined: Oct 2004
Posts: 4,155
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From: Southern Louisiana
At least the ones around my town do. I still cant believe the people that still use them for some stuff. I was behind a couple at my local BB who just bought a computer and they paid Geek Squad $75 to install a Norton security suite (geek squad recommended Norton), and they had to pay for the software on top of the installation.
Elder User
Joined: Jul 2008
Posts: 599
Likes: 0
From: Tucker, GA
I bought a Samsung 50" DLP tv about 2 years ago. No problems but I did get an extended service plan that covered lamp bulb replacement. The bulbs and color wheel wear out after a few years.
I'd recommend it for DLP but LCD is almost bulletproof; plasma durability has greatly increased in the past couple of years too.
I'd recommend it for DLP but LCD is almost bulletproof; plasma durability has greatly increased in the past couple of years too.
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Moderator
Joined: May 2007
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From: Greenfield, MA
I've never bought an extended service plan with anything that I've purchased. I just never felt they were worth the price.
How much is the TV versus the cost of the plan??? If the tv is $1750...the cheaper warranty is 20% of the purchase price. Seems excessive to me.
How much is the TV versus the cost of the plan??? If the tv is $1750...the cheaper warranty is 20% of the purchase price. Seems excessive to me.
Hotshot
Joined: Feb 2003
Posts: 11,537
Likes: 27
From: Long Beach, Ms.
Did you use a credit card to make the purchase? A lot of card companies add a warranty to the manufacturers warranty. I personally would not add the warranty from Best Buy. I also personally would not buy a major product from Worst Buy.
Post Fiend
Joined: Apr 2004
Posts: 6,473
Likes: 4
From: Lafayette, IN
Warranties are another profit tier for the seller. On average, they will make money from them...on average, the buyer will lose money. Same thing as Vegas...
You're better off not buying just-released products, doing research on reliability and avoiding problem-prone products. That doesn't mean you won't have repair issues, it just means on average you'll do better.
Jason
You're better off not buying just-released products, doing research on reliability and avoiding problem-prone products. That doesn't mean you won't have repair issues, it just means on average you'll do better.
Jason
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