AVG problem: Won't update

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Sep 9, 2008 | 08:08 PM

Kep4

Thread Starter

Jäger

Joined: Jan 2005

Posts: 5,491

Likes: 5

From: Northern Arizona

AVG problem: Won't update

I've got AVG 8.0 loaded on my Dell Inspiron laptop with Vista. A few weeks ago it apparently failed to update the Anti-Virus and Anti-Spyware. Update Manager is also 'disabled' everytime I open AVG now.

I sent them an email, they responded, and I did the AVG Diagnostic and sent them the results over 2 weeks ago. I'm getting concerned!

Anybody know what I could do to fix this? I already uninstalled it and reinstalled with the AVG cd.

I appreciate advice on this issue.

Sep 9, 2008 | 09:04 PM

donjamer

Moderator

Joined: Aug 2005

Posts: 164,379

Likes: 82

From: MA

Quote:

Originally Posted by Kepler4

Is your clock set right?? I have seen AVG give an error if the time is off..

Did you try uninstalling it and reinstalling??

Sep 9, 2008 | 09:52 PM

herman391

Posting Guru

Joined: Jul 2006

Posts: 1,288

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From: Leamington, Ontario

I had that problem too, I was using the free version not the CD version. I just uninstalled and reinstalled and it worked, not sure why that's not working out for you. Maybe try again?

Sep 9, 2008 | 11:54 PM

Kep4

Thread Starter

Jäger

Joined: Jan 2005

Posts: 5,491

Likes: 5

From: Northern Arizona

OK, you both said uninstall/reinstall so.... I uninstalled AVG again, restarted, installed AVG from the disc and now all is well!

I didn't restart the first time I did the uninstall/reinstall so I think that was the issue.

Thanks for helping out, I sincerely appreciate it!

Sep 10, 2008 | 06:05 AM

herman391

Posting Guru

Joined: Jul 2006

Posts: 1,288

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From: Leamington, Ontario

Anytime, just remember you owe us now and some day we may call on you to repay your debt

Sep 10, 2008 | 06:06 AM

00BlueOvalRanger

Logistics Pro

Joined: Nov 2004

Posts: 4,562

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From: Southern MD

Hey Russ. . . . .

Did you try uninstalling it, then re-installing it?
(He says, ducking the brick flying towards him.)

All kidding aside. . . I upgraded to the 'freebie' version of AVG 8.0 and it wouldn't update the definitions, a couple of days ago.
It said something about configuration of the 'update manager'.

I re-booted and the darned thing updated like nothing ever happened.

Sep 10, 2008 | 07:23 AM

jroehl

Post Fiend

Joined: Apr 2004

Posts: 6,473

Likes: 4

From: Lafayette, IN

Must be a bug. I had this problem on both my desktop and laptop recently with AVG 8.0 Free. The posted solution (actually, I re-downloaded it, too) worked.

Jason