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So my dad just bought an 08 F-350, 6.4 PSD. Getting on the freeway this morning, had to tap the brake to fit in a gap in traffic. Truck is dead. Nothing, just went dead as soon as his foot hit the brake pedal, and now it just cranks. He's been sitting a Ford dealership for 6 hours in Elko, NV and they cannot figure it out. High quality stuff...
Anyone have anything like this happen or know what might be the cause? Any chance Ford would pay for his overnight stay, etc. (which would not have been required if the truck did not break down)
Say what you will. We've been a Ford family for a long time...this is our 5th PSD.
Fact is he's stuck 300 miles from home. Call me a troll if you want, but nothing changes the fact that he's stuck 300 miles away, and the dealership techs can't figure out what is wrong. Nor can Ford by the way, as the tech has called Ford, to no avail.
I'm just trying to get my dad home.
Now, put yourself in his shoes or mine. You have less than 10,000 miles on a brand new $40k+ truck. It dies, stranding you 300 miles from home and nobody can figure it out. You have to pay to put yourself up for the night, and the next morning, everyone is still clueless. They won't give you a tow back home, nor will they rent you a car to get back home. Would you be happy? I think not...
Last edited by Gilgamesh; Dec 14, 2007 at 10:54 AM.
ok them not renting a car is stupid that should be a a given when they tell you it is going to take a while to fix the truck, and honestly if they can not figure it out i would call ford and tell them to buy it back if no one can figure out the problem or atleast ask ford to get your dad a rental to atleast get him home. and do not listen to the other guy, i know it would suck for that to happen, and i would hate for it to happen to me while i was on my way to WI from south TX. Just call ford and ask for the buy back program so they can give you a new truck.
like they said in the other thread have they tried resetting the fuel pump, sounds like a fuel problem if it just shut off, i know the new engine uses a high pressure fuel line and needs constant fuel and if that is not there then the engine might shut down
Last edited by RedDragon777; Dec 14, 2007 at 11:17 AM.
that sounds horrible. doesnt sound right that they cant figure it out, (must be one of them good ford dealers ha!) keep on em, try callin ford directly, there are nice people at ford, you just have to find em.
The thing that is truly aggrevating is when a tech loses sight of the fact this engine is just that, an engine. Have they checked the basics, air and fuel? If they plug in with the scanner, do they get any codes? If not, have they checked the fuse to the ECU? Have they bothered to check fuel rail pressure during cranking? C'mon, this isn't rocket science.
the cause? you will prolly need to see a dr. about that.
as for ford builing a HQ truck im glad you think so because i do too.
TROLL!
Gee, just when you thought their were no nice people left in the world.......It's good to know that when newbies come around w/ problems, guys like this are always willing to help
Dude I wish I could help, but I have no oil burning experience save for big trucks. I hope they get it straight soon so your old man can make it home.
These things that are being suggested, I would assume any tech would know to check. Every time I've had warranty work done on any vehicle, step one is hook up and check for codes. I'd also hope that the techs understand the basics of an IC engine...though that may well not be the case.
These things that are being suggested, I would assume any tech would know to check. Every time I've had warranty work done on any vehicle, step one is hook up and check for codes. I'd also hope that the techs understand the basics of an IC engine...though that may well not be the case.
My experience with techs is this...any time an OEM introduces something new, even if it's a tiny bit different from other products, the techs tend to get brain freeze and forget anything and everything they've ever learned. Just because this engine has common rail fuel injection, twin turbos, and a dpf doesn't mean the pistons don't go up and down and the crankshaft goes 'round and 'round. If the engine died all of the sudden, as if the key were turned off, I'd be looking for an electrical problem, whether it be main chassis elec. system or engine specific including sensors. If it acted like it ran out of fuel, I'd be looking into the fuel system. There are basic checks that take very little time that will point you in the right direction. The biggest hurdle is to not let it intimidate you.
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