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Old Oct 9, 2007 | 12:31 PM
  #1  
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Computer question

Does anyone know how to back up files from the hard drive after the computer dies? Here is the back gound. I have a Toshiba laptop the just stopped working. It appears to have a problem with the motherboard. It is covered by a protection plan but I was told to backup all my files before sending it in for repair. It won't turn on now so how do I back up my files?
 
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Old Oct 9, 2007 | 12:43 PM
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if you could get it to run again, when it starts up, you go into BIOS mode, then move in to back up files.

you dont have any power to the pc right now, it wont respond at all??
 
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Old Oct 9, 2007 | 12:46 PM
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When trying to power on the power light comes on then there is a popping sound and the power light goes off. It never boots up.
 
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Old Oct 9, 2007 | 12:55 PM
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Here's a gizmo that allows you to put the laptop hdd into a desktop pc:


http://www.drivesolutions.com/cgi-bi...sory&itemid=a1



If you have a problem with the motherboard, hopefully, your data is still o.k. on the hdd and the motherboard didn't 'fry' the hdd when it became 'toast'.
 
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Old Oct 9, 2007 | 01:14 PM
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I hope so too. Will I need any software to use that adapter?
 
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Old Oct 9, 2007 | 02:06 PM
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Update. I just tried to start my computer on the battery only and got it to start and load. I went and grabbed a cd to start backing up files and it shut off again. Anyone have an idea what might be wrong?
I can send it in for repair but would like to save my files first.
 
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Old Oct 9, 2007 | 03:06 PM
  #7  
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Do you have to "send" it in for repair?......Can you take it in?......If you take it in, maybe they can do a 'backup' before fixing it.....Maybe one of them "GeekSquad" dudes can help.....
 
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Old Oct 9, 2007 | 03:12 PM
  #8  
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Best bet is to follow BlueOvalRanger's suggestion. Jack it into a PC (have a friend help, etc), and then move the files. No software needed. It will be listed as another harddrive on a desktop PC. You can step up the connection and get something like this:
http://www.drivesolutions.com/cgi-bi...s2&itemid=enc2
Drop your laptop harddrive into the enclosure
Plug it into a USB port on another computer
Back up all you want
Easier to use than the link from BlueOval as you do not need to open your computer to plug this one in.

If you don't, you won't get them back after repairs. They don't care about what is on the PC, and they will more than likely put in a different HDD or reload the one that's there back to factory spec.

You can keep trying, but it really sounds like that PC should not be powered on or attempted. Popping from an electrical device is not a good thing.

Good luck to ya.
 
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Old Oct 9, 2007 | 04:49 PM
  #9  
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Yes, I have to mail it in to have it repaired. I called a local computer store and they are going to try to back up my hard drive for me.

You are right rangerxlt02, they want the recover disc to reload when they fix it.

Thanks for everyones help.
 
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