Blown tuned 08
Elder User
Joined: Sep 2005
Posts: 761
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It's funny how somethings never change. I used to frequent this site, but frankly got sick of the overuse of the term "stealership", and even more so of the people that think it's just fine to modify the crap out of your engine (6.0s in general, which IMO is already pushed to the limits from the factory), and then try to hide everything in the event of an engine issue so as to not have to pay. I don't know what everybody here does for a living, but imagine you are a roofer... you just did my roof, then I decided I would drill a satellite dish into it, and guess what... it leaks! Will you give me warranty on the work that you did, or are you going to charge me for it? Stealing warranty costs everybody from the technician, to the service advisor, managers and so on. It even costs new truck buyers, because guess what... warranty money does not magically appear in FMCs bank account. It is (generally) reflected in the price of a new vehicle. That's all.
Senior User
Joined: Dec 2004
Posts: 189
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[QUOTE=powerstroked162]Vloney-You obviously have not been following my posts in the tuner threads. I agree that they shouldn't get powertrain warranty work if they have used a tuner. Once you hook up a tuner you better be understanding that from there on out its pay to play. What concerns me is the way you treat these people. So they lied to you, dont help them. But to charge them money over the next guy and shaft him outta his truck for a day or two is wrong and it gives the good dealerships bad names and it makes the rest of the good guys not want to go back to the dealerships after we hear these horror stories of you "thieving" people outta their money cause they were dishonest. Your no better then he is, he tried to steal warranty work(as you call it), so you steal money from him in return. Like the old saying goes "There's no honor amongst thieves" And thats all you are is a thief yourself. No better then the guy your bashin.
Cowboy Steve[/Q
POWERTROKED, DID YOU NOT NOTICE WHERE VALONEY POSTED THAT HE DOES NOT GET PAID FOR WARRANTY WORK IF THERE IS NO PROBLEM FOUND? MAYBE WE COULD ASK YOU TO PUT IN A FEW HOURS A DAY AND NOT GET PAID FOR IT. THESE TECHS HAVE BIG $$ INVESTED IN TOOLS AND TRAINING AND TO HAVE TO CHASE DOWN A PROBLEM THAT MAY NOT SHOW UP UNLESS HE'S AWARE A TUNER WAS PRESENT IS DOWNRIGHT WRONG.
Cowboy Steve[/Q
POWERTROKED, DID YOU NOT NOTICE WHERE VALONEY POSTED THAT HE DOES NOT GET PAID FOR WARRANTY WORK IF THERE IS NO PROBLEM FOUND? MAYBE WE COULD ASK YOU TO PUT IN A FEW HOURS A DAY AND NOT GET PAID FOR IT. THESE TECHS HAVE BIG $$ INVESTED IN TOOLS AND TRAINING AND TO HAVE TO CHASE DOWN A PROBLEM THAT MAY NOT SHOW UP UNLESS HE'S AWARE A TUNER WAS PRESENT IS DOWNRIGHT WRONG.
Postmaster
Joined: Dec 2003
Posts: 4,196
Likes: 11
From: Arizona
Originally Posted by vloney
The high performance industry has changed over the years. Where we would put on headers, glasspacks, cams, carburetors, and have a pretty good street machine, today they have made it where you push a few buttons, and instant horsepower. The base problems are still the same, extra horsepower=extra heat=extra stress=extra wear=extra failures. I am seeing more and more people wanting to go the easy way, and not take into consideration the metalurgy part of it. In the 60's and 70's we did the same modifying, but took the extra steps in balancing, blueprinting, heat treating, forged parts, extra main bearing bolts. Today the "deer in the headlights" look when something goes wrong, is the start of it. The expense of these vehicles plus the cost of repairs, are not readily thought out fully. The aftermarket companies push the extra gains for less money aspect of it, with no mention of downside (just very small print). The young kids with not much money are the ones that get hammered. They are usually the ones that are looking for a way to fix their own mistake, for as little cost to them as possible. Although I feel sorry for them, you can't make someone else pay for your mistakes. I dont mind someone wanting to modify their vehicles, Hell, I've been down that road, just be aware of all sides of the story, and do it right, if you're going to do it.
Originally Posted by CanadaGuy
It's funny how somethings never change. I used to frequent this site, but frankly got sick of the overuse of the term "stealership", and even more so of the people that think it's just fine to modify the crap out of your engine (6.0s in general, which IMO is already pushed to the limits from the factory), and then try to hide everything in the event of an engine issue so as to not have to pay. I don't know what everybody here does for a living, but imagine you are a roofer... you just did my roof, then I decided I would drill a satellite dish into it, and guess what... it leaks! Will you give me warranty on the work that you did, or are you going to charge me for it? Stealing warranty costs everybody from the technician, to the service advisor, managers and so on. It even costs new truck buyers, because guess what... warranty money does not magically appear in FMCs bank account. It is (generally) reflected in the price of a new vehicle. That's all.
Postmaster
Joined: Dec 2003
Posts: 4,196
Likes: 11
From: Arizona
Originally Posted by jam105
My only comment is that it appears people in the service industry appear to have forgotten who pays them....While this guy may have tried to taken advantage of the dealership that can be used to turn him around into a new truck without insulting or saying he is a thief.....I think we should filter (me included in this statement) what we type. We need to think how it will be perceived. We all know that perception is reality in our minds.
If businesses operated this way they would be driven to bankruptcy do to the high cost of warranty repairs, which will then result in escalated prices that would have to be charged on their products to cover the bogus claims.
Unfortunately this is the mis-guided thought process of those who believe they should not have to be responsible for their own actions. This is no different than a welfare mentality, the belief that someone should always give you what you want to make you happy, no questions ask.
Senior User
Joined: Jun 2007
Posts: 258
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From: In My Mind
Originally Posted by blackhat620
Based on the above analogy that the "customer is always right" then FMC and all businesses should have the policy that all products or services are warrantied for life to the customers satisfaction no matter what the customer does to the product. If the customer modifies or destroys said product and is no longer happy with the product the manufacture or business should repair or replace the product at no cost to the customer to make the customer happy.
If businesses operated this way they would be driven to bankruptcy do to the high cost of warranty repairs, which will then result in escalated prices that would have to be charged on their products to cover the bogus claims.
Unfortunately this is the mis-guided thought process of those who believe they should not have to be responsible for their own actions. This is no different than a welfare mentality, the belief that someone should always give you what you want to make you happy, no questions ask.
If businesses operated this way they would be driven to bankruptcy do to the high cost of warranty repairs, which will then result in escalated prices that would have to be charged on their products to cover the bogus claims.
Unfortunately this is the mis-guided thought process of those who believe they should not have to be responsible for their own actions. This is no different than a welfare mentality, the belief that someone should always give you what you want to make you happy, no questions ask.
I know I said I was through with this subject but!
Point missed
Never said customer was always right..
Good customer service does not mean you always agree with the customer!
If you are any good at it you can turn that customer around, but with the attitude I see you never will.....
Smart thing to do is get on a public forum and bash a customer....That is a real business builder.......!
Made me want to rush out to your dealership and buy!
Wow never knew I was a welfare supporter..."Thank you for letting me know that" I might have gone all my life without knowing that!
Heck guess next I'll support socialized medicine.....
Last edited by jam105; Jul 7, 2007 at 02:48 PM.
Postmaster
Joined: Dec 2003
Posts: 4,196
Likes: 11
From: Arizona
Originally Posted by jam105
So I guess you know what I have done all my life.
OK assume what you will
OK assume what you will
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Senior User
Joined: Jun 2007
Posts: 258
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From: In My Mind
Originally Posted by blackhat620
Don't have to know what you did all your life, your words outline your position quite well.
I see you are great at reading between the lines "That are not there"
Senior User
Joined: Feb 2007
Posts: 474
Likes: 0
From: Colorado
Honesty and integrity
Thanks Vloney, You did hit the nail on the head. I have a new 07 w/an extended warranty. Smart thing to do if I want my truck fixed right and fixed the first time is to be honest and give the tech the facts. I bet if I am honest, then that will be considered when it comes time for the tech to decide it it is covered or not. I cover my customers mistakes if they are honest.
Postmaster
Joined: Apr 2004
Posts: 3,658
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From: Ellensburg, Washington
I think Im gonna try and blow the heads off this truck and get it warantied, hahaha. This thread is so off topic its not even funny. People are forgetting what certain people said in the begining and now its becoming a joke. Private messages will be were the debates will be held from now between me and Vloney, to much hot air and testosterone flairing up.
Cowboy Steve
Cowboy Steve
Junior User
Joined: Dec 2006
Posts: 70
Likes: 0
From: nj
you guys all say that you need to pay to play and that if you do not then you are stealing from for but at the same time its been said that the warranty repairs are reflected in the cost of the new truck well that means just to use a number ford marks up there trucks 3000 for a 3 year 36 warranty so when i buy the truck i pay for that in the price of the truck then i put a tunner in and blow a head gasket and using your pay to play beliefs FORD LINES THERE POCKET WITH THAT 3 GRAND THAT I PAID FOR WHEN I GOT THE TRUCK if not bashing ford or anyone but you buy a truck you pay for the 3 year 36k bumper to bumper to me thats paying to play
Thread Starter
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Junior User
Joined: Mar 2006
Posts: 50
Likes: 0
From: Southeast Texas
Originally Posted by powerstroked162
I think Im gonna try and blow the heads off this truck and get it warantied, hahaha. This thread is so off topic its not even funny. People are forgetting what certain people said in the begining and now its becoming a joke. Private messages will be were the debates will be held from now between me and Vloney, to much hot air and testosterone flairing up.
Cowboy Steve
Cowboy Steve
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Joined: Apr 2004
Posts: 3,658
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From: Ellensburg, Washington
Originally Posted by blue ghost
I started this post and you are right it is way off topic. You are a major reason it is off. Your have no idea what a cowboy is. The last real cowboy I know is my Uncle Howard. He is 85 years old and is dying in Stephenville Texas. So please don't insult him by pretending to be a cowboy. This thread was intended to be a discussion about warrenty on tuned 6.4's, not a rant and puffing out your chest.
Hahahahahahahahaha. I feel bad your uncle is dyin kid but your Ideeers of what a cowboy is are diffrent then mine and thats cool(it must be a east coast thing) Cowboys are a dying breed because of that sterotype and that stereotype gives us real Cowboys bad names. its the same stereotype Hollywood has depicted us as for many many years and you kids think you have to live it the way they depict it to be, lol. You have much to learn. As you drag this yourself off topic somemore i do need to mention this was never brought truely off topic by me, its been a discussion for quite sometime and its getting outta hand and outta control. As I said this topic has moved to PM's were it should've been in the first place.
COWBOY Steve
Last edited by powerstroked162; Jul 7, 2007 at 09:00 PM.